The company
A well known Contact Centre in Levin are seeking extra support to cover their busy spell over the next 6 months. A fun, dynamic and team focused working environment with supportive management! This Company has a warm and inviting office & are on the look out for 4 new staff members to join their processing team.
The role
Support the company with general customer service duties such as:
- Calling customers to ensure the correct information is on orders
- Escalate complex issues to senior team members when necessary
- Processing orders accurately and efficiently
- Update customer information in the database
- Administration and data entry duties
- Supporting existing staff with extra volumes of work
This role is temporary however if you prove your value there are multiple opportunities to go permanent or be extended.
About You
- Experienced customer service representative
- Able to pick processes up quickly & is a quick learner
- Available to start work ASAP ( 15th April )
- Monday - Friday, ideally 8 - 5 ( flexible )
- Provide 2 x valid references
- Hold NZ working rights
- Tech savvy - will be using multiple systems
- Clear MoJ check
- Clear credit
The process
If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand.
...
- Role may require basic testing
- This role is office based - no WFH options
- Training for the role is provided
Should you wish to discuss things further then please email me at tara.broderson@randstad.co.nz
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.