our expertise
The team at Randstad’s Contact Centre specialist in the recruitment and selection of temporary and permanent customer service staff across a multitude of industries, including banking, finance, insurance, telecommunications, FMCG, third party centres and the public sector. We place people in a range of position categories including:
- customer service representative
- contact centre supervisor / team leader
- contact centre agent
- collections agent
- sales and telesales representative
- retention consultant
- contact centre workforce planner
- contact centre manager
- market research representative