application support specialist in Wellington Central

posted
contact
amelia pullen, randstad
job type
permanent

job details

posted
location
wellington central
specialism
IT & ICT
job type
permanent
working hours
Full-Time
experience
3 years
reference number
90M0430881_1605585098
contact
amelia pullen, randstad
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job description

Are you looking to further your IT support experience within a Government organization that offers flexible working options and great career progression?

Come and join a collaborative team environment, supporting various business units and a range of applications utilized nationwide. This prestigious Government organization is renowned for its innovative approach, and as part of this team you will be at the forefront of internal operations, providing technical, IT support to staff, liaising with internal and external stakeholders, whilst also championing a range of internal projects and initiatives.They are a close-knit, people orientated team, passionate about customer service and application support.

About the Role

In this role, you will be responsible for;
  • Providing technical support to internal staff across a range of platforms, at varying levels (1 - 3).
  • Delivering high-quality customer service and application support as part of day-to-day operations
  • Managing tickets and user requests, troubleshooting as required.
  • Driving initiatives
  • Communicating feedback internally and externally.
  • Escalating and investigating issues as required.
About You

We are looking for individuals that;
  • operate with a customer-centric approach
  • are passionate about applications and technical support
  • have a minimum of 2 years experience within a large enterprise environment or government agency
  • hold a tertiary degree in IT and understanding of (or qualification in) ITIL
  • are strong team players but also present potential leadership qualities.
This permanent opportunity boosts a range of opportunities for the right candidate moving forward. This organization really is your oyster.

If this sounds like you, apply today or get in touch to find out more at 04 471 4877.

PLEASE NOTE: This is a permanent opportunity thus we will only be considering applicants with Permanent Work Rights in NZ.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Technical Support, Application Support, Applications, IT support

educational requirements

Bachelor Degree