- We are looking for a self-motivated customer service representative with experience working effectively in a fast-paced contact centre or customer service environment. The role is based in Wellington CBD.The role:Providing support to customers, by answering queries raised via web chat, email and phoneManaging customer dataInbound and outbound callsManaging customer feedback/engagementCollaborating with other team members to ensure that customer needs are mWe are looking for a self-motivated customer service representative with experience working effectively in a fast-paced contact centre or customer service environment. The role is based in Wellington CBD.The role:Providing support to customers, by answering queries raised via web chat, email and phoneManaging customer dataInbound and outbound callsManaging customer feedback/engagementCollaborating with other team members to ensure that customer needs are m
- We are looking for a Call Centre Operator to join an award winning call centre based in Lower Hutt or Wellington. This is an opportunity to build an exciting career whilst making a difference supporting kiwis.BenefitsAttractive salary of $55,500 - $58650 depending on experience2-3 days work from home after onboardingFree Parking OR bus stop right outside the buildingSupportive team culture Clear growth pathways Regular training after a comprehensive onboarWe are looking for a Call Centre Operator to join an award winning call centre based in Lower Hutt or Wellington. This is an opportunity to build an exciting career whilst making a difference supporting kiwis.BenefitsAttractive salary of $55,500 - $58650 depending on experience2-3 days work from home after onboardingFree Parking OR bus stop right outside the buildingSupportive team culture Clear growth pathways Regular training after a comprehensive onboar
- Expression of Interest Ad: Customer Service Manager / Team Lead: Build a Thriving Team!Are you a passionate and experienced Customer Service professional seeking exciting new challenges? We're building a network of high-performing leaders, and we want YOU! Express your interest today and let us showcase your skills to land you the perfect opportunity.Why Partner with Us?Exclusive Access: Be the first to hear about top Customer Service Leader and Team LeadExpression of Interest Ad: Customer Service Manager / Team Lead: Build a Thriving Team!Are you a passionate and experienced Customer Service professional seeking exciting new challenges? We're building a network of high-performing leaders, and we want YOU! Express your interest today and let us showcase your skills to land you the perfect opportunity.Why Partner with Us?Exclusive Access: Be the first to hear about top Customer Service Leader and Team Lead
- The companyA well known Contact Centre in Levin are seeking extra support to cover their busy spell over the next 6 months. A fun, dynamic and team focused working environment with supportive management! This Company has a warm and inviting office & are on the look out for 4 new staff members to join their processing team. The roleSupport the company with general customer service duties such as: Calling customers to ensure the correct information is on ordThe companyA well known Contact Centre in Levin are seeking extra support to cover their busy spell over the next 6 months. A fun, dynamic and team focused working environment with supportive management! This Company has a warm and inviting office & are on the look out for 4 new staff members to join their processing team. The roleSupport the company with general customer service duties such as: Calling customers to ensure the correct information is on ord
- Work Monday - Friday with weekends off! Great monthly bonuses Join a global company with endless career opportunitiesGain invaluable experience in a unique field Work close to home and beat the Auckland Traffic Are you interested in making a difference in people's lives? Do you want to build a career that utilizes your retail skills and sales background?An exciting opportunity has become available with a global sleep specialist. They are leaders in their fWork Monday - Friday with weekends off! Great monthly bonuses Join a global company with endless career opportunitiesGain invaluable experience in a unique field Work close to home and beat the Auckland Traffic Are you interested in making a difference in people's lives? Do you want to build a career that utilizes your retail skills and sales background?An exciting opportunity has become available with a global sleep specialist. They are leaders in their f
- About usWe're a not-for-profit organisation on a mission to transform ourselves and empower New Zealanders to live their healthiest lives. With almost a million members in our care, we are New Zealand's leading health insurer. We have an unstoppable focus, delivering outstanding experiences to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing vaAbout usWe're a not-for-profit organisation on a mission to transform ourselves and empower New Zealanders to live their healthiest lives. With almost a million members in our care, we are New Zealand's leading health insurer. We have an unstoppable focus, delivering outstanding experiences to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing va
- B2B Customer Service Representative Ad (12-Month Contract) - Auckland CBDBuild rewarding business partnerships. Be the hero of exceptional service.Are you passionate about building strong relationships and exceeding client expectations? Do you thrive in a fast-paced environment where you can make a real impact? Then we want you on our dynamic Auckland CBD team!In this exciting 12-month contract role, you'll be a B2B Customer Service account manager, ensuriB2B Customer Service Representative Ad (12-Month Contract) - Auckland CBDBuild rewarding business partnerships. Be the hero of exceptional service.Are you passionate about building strong relationships and exceeding client expectations? Do you thrive in a fast-paced environment where you can make a real impact? Then we want you on our dynamic Auckland CBD team!In this exciting 12-month contract role, you'll be a B2B Customer Service account manager, ensuri
- Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals!This is a close-knit, team environment, focused on providing the highest quality of care and support to the public.Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals!This is a close-knit, team environment, focused on providing the highest quality of care and support to the public.
- About usWe're a not-for-profit organisation on a mission to transform ourselves and empower New Zealanders to live their healthiest lives. With almost a million members in our care, we are New Zealand's leading health insurer. We have an unstoppable focus, delivering outstanding experiences to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing vaAbout usWe're a not-for-profit organisation on a mission to transform ourselves and empower New Zealanders to live their healthiest lives. With almost a million members in our care, we are New Zealand's leading health insurer. We have an unstoppable focus, delivering outstanding experiences to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing va
- We are seeking highly organised and detail-oriented individuals as a Service Desk Representative - Level 1/Level 2 on various temporary contracts. If you possess a strong customer service background and have a genuine interest in technology, Join our team for a rewarding and dynamic experience in various temporary roles.Responsibilities:Provide exceptional customer service and technical support to employees and key stakeholdersTroubleshoot and resolve hardWe are seeking highly organised and detail-oriented individuals as a Service Desk Representative - Level 1/Level 2 on various temporary contracts. If you possess a strong customer service background and have a genuine interest in technology, Join our team for a rewarding and dynamic experience in various temporary roles.Responsibilities:Provide exceptional customer service and technical support to employees and key stakeholdersTroubleshoot and resolve hard
- This is an exceptional opportunity to join a fast growing, financial/tech company based in Lower Hutt. You'll be joining a tight-knit, passionate team who are responsible for converting and closing inbound sales opportunities. We're looking for a motivated and ambitious sales representative who is passionate about growing their sales career. What's in it for you:Competitive salary between $60,000 - $70,000 depending on experience plus commission.Welcoming,This is an exceptional opportunity to join a fast growing, financial/tech company based in Lower Hutt. You'll be joining a tight-knit, passionate team who are responsible for converting and closing inbound sales opportunities. We're looking for a motivated and ambitious sales representative who is passionate about growing their sales career. What's in it for you:Competitive salary between $60,000 - $70,000 depending on experience plus commission.Welcoming,
- Are you passionate about woodworking or metalworking tools and machinery? Do you excel in sales and customer service? If so, we have the perfect opportunity for you to join this fun, down to earth, team as an Internal Sales Representative.Key Responsibilities:The ideal candidate for this role will be responsible for sales duties, including developing and nurturing customer relationships, handling transactions, processing returns and credits, and managingAre you passionate about woodworking or metalworking tools and machinery? Do you excel in sales and customer service? If so, we have the perfect opportunity for you to join this fun, down to earth, team as an Internal Sales Representative.Key Responsibilities:The ideal candidate for this role will be responsible for sales duties, including developing and nurturing customer relationships, handling transactions, processing returns and credits, and managing
- An exciting opportunity has become available in a global payment solutions orginsiation. We are looking for a Field Service Representative to join the team. This role is fast-paced, offers a competitive package and is an excellent opportunity to build a future within a trusted global organisation. This role offers opportunity for growth and development as well as the opportunity to travel across the north island. A typical day in the life: Provide onsiteAn exciting opportunity has become available in a global payment solutions orginsiation. We are looking for a Field Service Representative to join the team. This role is fast-paced, offers a competitive package and is an excellent opportunity to build a future within a trusted global organisation. This role offers opportunity for growth and development as well as the opportunity to travel across the north island. A typical day in the life: Provide onsite
- Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals!This is a close-knit, team environment, focused on providing the highest quality of care and support to the public.Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?The OrganisationWe have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals!This is a close-knit, team environment, focused on providing the highest quality of care and support to the public.
- We are currently seeking a motivated Contact Centre Team Leader to join our client's dynamic team in Wellington. In this role, you will be responsible for leading a team of customer support professionals in delivering exceptional customer service through various channels, including phone & email.Responsibilities:Manage and lead a team of CSR's, including coaching, mentoring and performance managementEnsure team members are meeting or exceeding key performaWe are currently seeking a motivated Contact Centre Team Leader to join our client's dynamic team in Wellington. In this role, you will be responsible for leading a team of customer support professionals in delivering exceptional customer service through various channels, including phone & email.Responsibilities:Manage and lead a team of CSR's, including coaching, mentoring and performance managementEnsure team members are meeting or exceeding key performa
- Join a leading New Zealand-based company with a strong presence in the construction industry across multiple branches nationwide. We specialise in sourcing and supplying bathroom, drainage, mechanical, and plumbing products to both retail and trade customers, driven by a commitment to quality and exceptional customer service.About the Role:We are seeking a dynamic and driven Full-Time Building Business Development Manager for the Christchurch Region. As aJoin a leading New Zealand-based company with a strong presence in the construction industry across multiple branches nationwide. We specialise in sourcing and supplying bathroom, drainage, mechanical, and plumbing products to both retail and trade customers, driven by a commitment to quality and exceptional customer service.About the Role:We are seeking a dynamic and driven Full-Time Building Business Development Manager for the Christchurch Region. As a
- Our client is a Wellington Central boutique health care clinic, who are seeking an experienced receptionist / administrator to join their team.Temporary assignment, immediate startFull time hoursWellington Central location$28 to $30 per hour plus 8% holiday payYou will play a critical role in the day-to-day operations of the clinic where you will be responsible for ensuring the smooth and efficient functioning of the clinic while providing warm and welcomiOur client is a Wellington Central boutique health care clinic, who are seeking an experienced receptionist / administrator to join their team.Temporary assignment, immediate startFull time hoursWellington Central location$28 to $30 per hour plus 8% holiday payYou will play a critical role in the day-to-day operations of the clinic where you will be responsible for ensuring the smooth and efficient functioning of the clinic while providing warm and welcomi
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customer service jobs overview
On this page, you will find a list of our current customer service jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service positions based on specialism, location and salary to find your ideal job match.
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customer service contract types
Do you want to work as a customer service representative in New Zealand long-term or short-term? Check out the available customer service contract types:
- customer service contract jobs: in a contract position, you work a few years or months for the same employer. It is a good way to build your skills and gain valuable experience before taking up a permanent position.
- customer service permanent jobs: when you land a permanent role, you work for the same employer until you resign or retire. It is a great opportunity if you are seeking a role with a steady income and guaranteed job security.
- customer service temporary jobs: in a temporary position, you are not tied to one employer or role indefinitely, as your contract will have a proposed duration. In some cases, they result in staying at the organisation post-contract or even taking on a permanent position.
- customer service temporary to permanent jobs: A temp-to-perm job is transitional in nature. This opportunity allows you to begin as a temporary employee with the possibility of progressing to a full-time job.
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about customer service jobs
A customer service job is a great opportunity for someone who wants to help others, has a knack for solving problems, and likes working with people. Customer service typically involves answering phones, dealing with customers, assisting people who need help with basic tasks like downloading software or setting up a new account, and helping companies manage their customer satisfaction. Would you like to know more about working as customer service? Then check out the customer service profile page.
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how much does a customer service representative make in New Zealand?
We share all there is to know about the salary of customer service on this customer service profile page. And of course, you can also find the salary for each customer service job in our job overview by simply clicking on the job description.
how do you apply for customer service jobs?
If you are ready to apply for a customer service role, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job in customer service?
There are no minimum qualifications for working as a customer service representative. However, you can benefit from the following educational qualifications:
- education: undertake courses to improve your skills in administration software and communication skills.
- work experience: most customer representative jobs are entry-level, and you don’t require prior experience. Employers provide on-the-job training to prepare you for the role. You also gain experience through internships and jobs in retail positions.
For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service representative job profile.
In the customer service job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service job is available that meets your criteria, you will be informed instantly.