call centre operations in Wellington

posted
contact
megan wilkins, randstad
job type
temporary
salary
NZ$ 49,000 - NZ$ 53,000 per year

job details

posted
location
wellington
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
NZ$ 49,000 - NZ$ 53,000 per year
experience
1 year
reference number
90M0427285_1601606402
contact
megan wilkins, randstad
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job description

We are looking for a great customer service professional to join a local governmental agency in the heart of Wellington's CBD.

  • Full - time permanent contract
  • 40 hours a week
  • Wednesday - Friday 8am - 4.30pm, Saturday 7am - 3.30pm, Sunday 8am - 4.30pm
  • $49,000 - $53,000 pro-rata'd salary
  • Wellington CBD location

The Role
Support the public with your amazing customer service skills, taking inquiries and providing up-to-date information via phone, email and social media streams.
This is a great opportunity to join a close-knit, sociable team that keep the capital moving and the environment safe. Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.

The People
We are looking for a candidate with strong customer service experience. Whether that is from contact centre, hospitality, retail or tourism that is looking for a new challenge within contact centre. No previous contact centre experience necessary - just an eagerness to learn, resilience and the ability to work in a team.

Candidates MUST HAVE:

  • Strong Local Knowledge of Wellington Area
  • Resilience & Ability to Work Under Pressure
  • Great Communication Skills
  • Empathy
  • Assertiveness Problem Resolution
  • Full unrestricted work rights in New Zealand
  • Availability to work weekends

If you would like to applu please click "apply now" or contact Megan on 04 471 6462 if you would like more information on the role.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service Representative

educational requirements

Secondary School/High School