contact centre team leaders - e.o.i.s in Auckland

posted
contact
georgia irvine, randstad
job type
permanent

job details

posted
location
auckland
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
experience
3 years
reference number
90M0366745_1578277494
contact
georgia irvine, randstad
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job description

Passionate about facilitating success in Contact Centres? A natural leader with 3+ years of Contact Centre Team Leader Experience? We would love to see your CV in consideration for Team Leader positions in the new year.

We work with a range of Contact Centres and are constantly on the lookout for talent in the team-management space. 2020 is looking to be a great year with exciting opportunities on the horizon.

Ideally, you will have:

  • 3+ years in a contact centre Team Leader, Team Manager or Supervisor role.
  • A clear understanding of CRM systems and their function in Contact Centres.
  • Proven experience in coaching a team to meet KPIs, sales targets and Quality Assurance standards.
  • A creative, inclusive & innovative approach to motivating your team and fostering a positive team culture.
  • Expertise in your given industry and a passion for sharing this knowledge with your team.
  • A stellar attitude, a consistent work ethic and unwavering resilience.

To be considered apply with your CV today.

skills

Contact Centre, Call Centre, Team Leader, Team Manager, Team Supervisor

educational requirements

Secondary School/High School