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customer service advisor.

job details

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    job details

    Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?

    About The Opportunity
    We have an exciting new opportunity within the Justice Sector, working within a key Government department.
    This Customer Service/Administration opportunity sits within a unique Operations team, supporting individuals across New Zealand.

    As part of this team, you will support with a range of tasks and responsibilities;
    - managing inbound and outbound requests and inquiries via phone and email
    - processing applications
    - coordinating clients going on site & managing health and safety
    - having an attitude of wanting to help the community
    - work well under pressure
    - able to learn new systems quickly
    - collating and summarizing information across various government databases and keeping records up-to-date

    This role is;

    • Temporary, 6 month assignment
    • Monday - Friday
    • Rostered shifts between 730am - 4pm, 9am - 530pm, 12pm - 830pm, 2pm - 1030pm. ( you will cover 1 only )
    • ASAP start
    • $25ph + 8% holiday pay
    • Upper Hutt location
    About You

    We are looking for;
    • Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.
    • Strong communication skills both written and verbal
    • Attention to detail is paramount
    • Resilience and respect for protocol and privacy required.
    • Previous experience in Contact Centre or Administrative roles is advantageous but not necessary
    • Good with new systems
    • Academic interest in Psychology, Criminology, Sociology, Social Work or Politics
    If you are interested, please don't hesitate, apply today and we will be in touch regarding next steps.

    Please note; all applicants must be able to provide 2 references, Clear MoJ check, Police Vetting, Drug Testing and proof of vaccination against COVID-19.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa?

    About The Opportunity
    We have an exciting new opportunity within the Justice Sector, working within a key Government department.
    This Customer Service/Administration opportunity sits within a unique Operations team, supporting individuals across New Zealand.

    As part of this team, you will support with a range of tasks and responsibilities;
    - managing inbound and outbound requests and inquiries via phone and email
    - processing applications
    - coordinating clients going on site & managing health and safety
    - having an attitude of wanting to help the community
    - work well under pressure
    - able to learn new systems quickly
    - collating and summarizing information across various government databases and keeping records up-to-date

    This role is;

    • Temporary, 6 month assignment
    • Monday - Friday
    • Rostered shifts between 730am - 4pm, 9am - 530pm, 12pm - 830pm, 2pm - 1030pm. ( you will cover 1 only )
    • ASAP start
    • $25ph + 8% holiday pay
    • Upper Hutt location
    About You

    We are looking for;
    • Switched on, people oriented individuals, that are eager to learn and develop with a unique team environment.
    • Strong communication skills both written and verbal
    • Attention to detail is paramount
    • Resilience and respect for protocol and privacy required.
    • Previous experience in Contact Centre or Administrative roles is advantageous but not necessary
    • Good with new systems
    • Academic interest in Psychology, Criminology, Sociology, Social Work or Politics
    If you are interested, please don't hesitate, apply today and we will be in touch regarding next steps.

    Please note; all applicants must be able to provide 2 references, Clear MoJ check, Police Vetting, Drug Testing and proof of vaccination against COVID-19.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.