Would you like to work for a not-for-profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with Southern Cross Health Society as a Customer Service Consultant in their Auckland-based contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, Southern Cross Health Society puts its members' health and well-being at the heart of what they do. What you will be doing:Providing exceptional customer service which promotes member satisfaction and brand loyaltyYou’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changesContribute to a culture of accountability, ownership, and trust amongst the team Demonstrate consistent and excellent results against performance targets Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at Southern Cross:Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross Pet InsuranceAt Southern Cross, they’re standing strong, all together with heart and vitality to be the best. If this sounds like you, please click "APPLY" We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.