Permanent opportunity Working with a premium airline Work with a great team in a lively environment Do you love talking to people? We have an exciting opportunity in Mount Albert as a call center operator to work with a premium airline . You will be able to use and grow your communication skills in a professional working environment. We’re looking for dedicated, resilient, hard working candidates, if this sounds like you...read on!Contact center workers answer enquiries and provide or organize help for those who contact them. They may also deal with customer complaints, or sell goods or services. There is a lot of support and training to ensure you’re set up for success in this role. The role:Resolve customer enquiries and complaintsProvide information, advice or appointments to people who contact an organisationForward enquiries to relevant departmentsFollow up enquiries by sending informationRing customers to promote products or servicesConduct surveysProvide feedback about customer experiences to managers.To be successful in role:Excellent speaking and listening skillsExcellent writing skills, to respond to enquiries through email, web chat, or lettersGood computer and data-entry skillsKnowledge of the organization's products or servicesThe details: Hours of role:8 hours between 8 am and 9pm. 5 consecutive days between Monday - Sunday, 2 consecutive days off4 week training Based in Mt Albert Parking, paid onsite Rotating roster Apply today!Send your CV to firstname.lastname@example.org , call the office on 0800800204 for a confidential conversation or hit the apply button.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.