customer service officer in Christchurch

posted
contact
andrew birznieks, randstad
job type
permanent
salary
NZ$ 50,000 - NZ$ 53,000 per year

job details

posted
location
christchurch, canterbury
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
NZ$ 50,000 - NZ$ 53,000 per year
reference number
90M0449777_1622003502
contact
andrew birznieks, randstad
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job description

My client is a leading manufacturer of products for the plumbing sector. The building industry is booming right now, and due to this growth a new team member is required for their busy branch in Hornby. This is a Customer Service role, which is primarily phone based with a component of administration work.

This is a Monday - Friday (9am - 5.30pm) full time position with little requirement to work outside business hours. On site parking is available for staff.

In this role, you will be responsible for:

  • Processing orders and credit notes
  • Answering phone calls and dealing with technical enquiries from customers
  • Organising transport or following up on freight not delivered
  • Pricing and quotes
  • Dealing with supplier representatives
  • Emailing
  • Liaising with key stakeholders

Our ideal candidate has at least 2 years experience working in customer service. You will need a fast typing speed, and have good computer literacy. You will thrive when working in a fast paced environment, and be adept at juggling multiple priorities which can change on a dime. Whilst this role is similar to a call centre, it is not your traditional call centre role as you will need to take ownership and see a customer’s enquiry through to completion.

An attractive remuneration package is on offer, which includes salary, Southern Cross Health Insurance, and bonus. Long term career development is also available for the right candidate. The team is award-winning, fun, highly engaged ,and hard working.

If this sounds like you then please apply online today. We look forward to hear from you

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, call centre, contact centre, construction, administration

educational requirements

College/Pre-University