My client is a leading manufacturer of products for the plumbing sector. The building industry is booming right now, and due to this growth a new team member is required for their busy branch in Hornby. This is a Customer Service role, which is primarily phone based with a component of administration work.
This is a Monday - Friday (9am - 5.30pm) full time position with little requirement to work outside business hours. On site parking is also available for staff.
In this role, you will be responsible for:
- Processing orders and credit notes
- Answering phone calls and dealing with technical enquiries from customers
- Organising transport or following up on freight not delivered
- Pricing and quotes
- Dealing with supplier representatives
- Liaising with key stakeholders
Our ideal candidate has at least 2 years experience working in customer service. You will need a fast typing speed, and have good computer literacy. You will thrive when working in a fast paced environment, and be adept at juggling multiple priorities which can change on a dime. Whilst this role is similar to a call centre, it is not your traditional call centre role as you will need to take ownership and see a customer’s enquiry through to completion.
An attractive remuneration package is on offer, which includes salary, Southern Cross Health Insurance, and bonus. Long term career development is also available for the right candidate. The team is award-winning, fun, highly engaged ,and hard working.
If this sounds like you then please apply online today, or please feel free to email me on email@example.com. We look forward to hear from you.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background....