customer service representative - inbound in Auckland

posted
contact
lillian phillips, randstad
job type
permanent
salary
NZ$ 38,000 per year
apply now

job details

posted
location
auckland
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
NZ$ 38,000 per year
reference number
90M0375353_1549579707
contact
lillian phillips, randstad
apply now
Apply with

job description

The Organisation:

Located on the outskirts of the city, this organisation is a market leader with a great reputation in the market. They specialize in the automotive repair industry, and have established strong relationships within the insurance industry. They have a lively culture, and supportive management. Team members are valued, and recognised for their achievements.

The Opportunity:

Reporting into the Contact Centre Manager, you will be responsible for the follow:

  • Taking inbound customer queries
  • Problem solving, and thinking outside of the box
  • Administration
  • Contributing to team targets

You, the ideal employee

To be considered for this opportunity, you will have the following:

  • Customer service experience - hospitality, retail, contact centre
  • Clear communication
  • Motivation, and drive
  • Customer focus
  • NZ citizen or perm resident

What's in it for you?

In return, you will receive the following:

  • Annual salary
  • Standard business hours - no weekends!
  • Fantastic call centre environment
  • Career progression
  • Supportive team, and management

To apply for this position, please apply via this website!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

inbound enquires, customer contact, customer service, inbound calling, outbound calling, collections

educational requirements

College/Pre-University