customer service representative in Auckland

posted
contact
sinead scully, randstad
job type
temporary
salary
NZ$ 20.00 per hour
apply now

job details

posted
location
auckland
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
NZ$ 20.00 per hour
reference number
90M0342392_1558405157
contact
sinead scully, randstad
apply now
Apply with

job description

Inbound customer service roles within the telecommunications industry


We are looking for enthusiastic and motivated professionals to join our team based in Central Auckland.


Reporting to the Team Leader as a Customer Service Representative you will be required to manage a number of tasks at various times which include inbound, outbound calls and emails from internal and external customers, scheduling appointment settings for ticketed work between customers and our telecommunications clients, validating and dispatching ticketed work to the team in the field.

About you
In order to succeed in this role, you will exhibit the following;

  • Intermediate computer skills such as Microsoft packages: Outlook Excel Word etc (essential)
  • Ability to multi task and keep calm under pressure
  • Excellent English communication skills, both verbal and written
  • Ability to find solutions to problems faced
  • Availability to work weekend rosters
  • Customer Service experience is essential
  • Telecommunications experience is an advantage

What we can offer:

In return for your skills, experience and commitment we offer competitive hourly rates, a dynamic working environment, and opportunities to develop your career with an industry leader.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

contact centre, sales, outbound, customer service, Inbound

educational requirements

Secondary School/High School