customer service representative in Palmerston North

megan wilkins, randstad
job type
NZ$ 40,000 - NZ$ 45,000 per year

job details

palmerston north, manawatu
call centre & customer service
job type
working hours
NZ$ 40,000 - NZ$ 45,000 per year
reference number
megan wilkins, randstad
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job description

Are you a customer service superstar looking for your next permanent opportunity? I am currently recruiting for a customer service representative to join a Governement agency contact centre.

As part of the contact centre team you will be the first response for customer enquiries, providing clear and accurate advice to customers. You will have the ability to remain calm under pressure and thrive in a high volume environment. You will be able to think outside the box and suggest process improvements whilst making good judgements and quick decisions that fit the organisation's needs.

About you

  • Minimum one year contact centre experience
  • Resiliency to a changing work environment
  • Ability to navigate mutiple software systems
  • Exceptional written and verbal communication
  • Committed to understanding the customer's needs
  • Ability to work well under pressure

About the Role

  • Immediate start
  • Permanent full time position
  • Customer centric role
  • Government agency
  • $45,000 per year
  • Contact centre environment


  • Excellent progressional paths
  • Diverse and supportive environment
  • Rotating roster Monday to Friday 8am to 6pm

This is an opportunity to join a diverse and innovative organistaion. They are passionate about a team that work together and achieve shared goals whilst keeping the customer at the heart of everything they do.

If you are interested please click apply now or send an email with your most up to date resume to

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer Service Representative

educational requirements

Secondary School/High School