customer service representative in Wellington Central

posted
contact
miria carson jacobs, randstad
job type
temporary
salary
NZ$ 21.00 - NZ$ 23.00 per hour

job details

posted
location
wellington central
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
NZ$ 21.00 - NZ$ 23.00 per hour
reference number
90M0378807_1622774890
contact
miria carson jacobs, randstad
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job description

Do you love supporting customers? Giving guidance and direction to customers within a fast pace environment?
Come and join a dynamic team in Wellington's CBD as a Customer Support Representative.

The Company:
Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with an innate ability to build rapport, problem-solve and provide technical support. Surrounded by a supportive team with ongoing training, you are set up to succeed! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you.

The Role:

  • Ongoing full-time contract
  • 40 hours a week Monday - Friday, with occasional Saturdays
  • Full flexibility for shifts between 7am - 9pm required.
  • Central Wellington
  • July 12th start

As a Technical Customer Support Representative you will be;

  • First point of contact providing customer service
  • Troubleshooting technical issues with the customer
  • Logging incidents and managing support processes with the customer.

What’s in it for you?

  • Competitive starting rate
  • Long term opportunities to work for a global company
  • Supportive team environment with in-depth, ongoing training

Sound like you?
The ideal candidate will have a solid background in customer service and contact centre! In addition to this, you MUST have:

  • Contact Centre / Customer Service experience
  • Strong communication skills – both written and verbal
  • Excellent system skills and confident understanding of technology
  • Problem-solving skills
  • Clear criminal history and credit check
  • NZ residency/citizenship

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer service, customer service representative, technical support

educational requirements

Secondary School/High School