customer service representative in Wellington

megan wilkins, randstad
job type
NZ$ 47,000 - NZ$ 53,000 per year

job details

call centre & customer service
job type
working hours
NZ$ 47,000 - NZ$ 53,000 per year
2 years
reference number
megan wilkins, randstad
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job description

We are looking for a great customer service professional to join a local governmental agency in the heart of Wellington's CBD.

  • Start date - ASAP
  • 40 hours a week
  • Wednesday - Sunday - 8am - 4.30pm / Saturday - 7am - 3.30pm
  • $49-53K salary
  • Wellington CBD location

The Role

Support the public with your amazing customer service skills, taking inquiries, and providing up-to-date information via phone, email, and social media streams.

This is a great opportunity to join a close-knit, sociable team that keep the capital moving and help protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.

The People

We are looking for a candidate with strong customer service experience. Whether that is from contact centre, hospitality, retail or tourism that is looking for a new challenge within contact centre. No previous contact centre experience necessary - just an eagerness to learn, resilience and the ability to work in a team.

​​​​​​​If you have studied Science, the Environment or Local Governance this could also be a great opportunity to start your career in an organisation with various career pathways.

The Desired Candidates Would Have:

  • Strong Local Knowledge of Wellington Area
  • Naturally Customer-Centric
  • Resilience & Ability to Work Under Pressure
  • Great Communication Skills
  • Empathy
  • Assertiveness Problem Resolution

Please note, this is a PERMANENT role and this organisation CANNOT support visa applications so candidates must have permanent work rights.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer Service, Government, Customer Service Representative

educational requirements

Secondary School/High School