customer service representative.

We are looking for passionate customer service professionals that are looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you!Permanent - Part TimeMonday - Sunday (Hours ranging from 27.5 hours to 30 hours)$51,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience is necessary, as this supportive team provide in depth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills.If you have studied/are studying a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work RightsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are on the lookout for experienced Customer Service Representative for a permanent role, based in Wellington Central. This is an excellent opportunity to join a fun, social, hardworking and passionate group of individuals who like to provide an excellent service to their client base.About the roleThe hours are between 7.30 - 5.00pm working Monday to Friday.Answer all incoming calls in a timely manner to achieve first call resolution Check and confirm customer information is correct and up to dateProvide clear information and instructions to all customers Respect and adhere to customer confidentialityLiaise with external providers Manage applications as required About youCall Centre experience is desirable but we are open to a range of candidates who have proven customer service experienceAccurate data entryAbility to remain calm under pressureBe a reliable candidate who is self motivatedMicrosoft Office knowledge is desirableIf you have an interest or background knowledge in the medical field that is a bonus!Highlights5 weeks annual leaveInsurance bonus included in packageExcellent and clear progressional pathway Fun and hardworking team with supportive managementGreat location - enjoy being close to the Wellington train station and the hustle and bustle of the working city lifePlease note; all applicants must be able to provide two referees, a clear ministry of justice check, and proof of vaccination against COVID-19.If this sounds like the next step in your career, we’d love it if you applied today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Central Wellington locationFun and supportive team environment The Company:We have some great opportunities available for experienced outbound sales agents! Our client, a highly successful tech business, is driving a new sales campaign and need superstars to get on board! About the role:In this role, you will be provided with warm leads and will be required to contact businesses, compare options, provide the best possible solution for the customer and ultimately close the deal. There is absolutely no cold calling required! What's in it for you?You will be offered a competitve hourly rate, surrounded by a fantastic team and supportive environment, and the opportunity to build your skillset! You will also have a well-recognised New Zealand brand on your CV, enhancing your career opportunities for the future! Sound like you?The perfect candidate will have a bubbly personality, good time management skills and the ability to communicate with people from all walks of life. They will be tech savvy and capable of picking up technical lingo quickly. Additionally, you require:Previous sales experience - preferably B2B Excellent communication skills - both written and verbal Resilience Previous experience in handling a high call volume and managing KPIs in a contact centre environmentClear criminal history and ability to pass a credit check What now?If this sounds like you, hit the "APPLY" button below or send your CV and cover letter to sarah.colenso@randstad.co.nz!If you would like to hear about other opportunities, please get in touch! *Must be legally entitled to work in NZAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.