customer service representative.

• Answering incoming calls, emails, and online inquiries from customers.
• Assisting customers with product information, pricing, and availability.
• Providing exceptional customer service by addressing customer concerns and resolving issues in a timely and professional manner.
• Processing orders and managing customer accounts in our CRM system.
• Maintaining accurate records of customer interactions and transactions.
• Collaborating with other team members to ensure that customer needs are met and exceeded.

• Large and modern office.
• On site parking.
• Excellent hours eg 8.30AM - 5PM.* No weekend work!
• Table tennis tables, vending machine and barista style coffee machine available in office.
• Ability to lease a Mitsubishi vehicle after 3 months employed.*
• Close-knit and family oriented team.
• Career progression.

• Previous experience in a customer service role eg call centre.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and critical thinking skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office and CRM systems.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.