customer service representative.

The Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you.The Role:Full-time, temporary contract 40 hours a weekShifts are between Mon-Sun with two days off in a row each weekCentral Wellington - brand new office and wfh options once trainedAs a Technical Customer Support Representative you will be;First point of contact providing customer service over the phone.Troubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you?Competitive starting rateLong term opportunity to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you?The ideal candidate will have a solid background in customer service or contact centre! In addition to this, you MUST have:Strong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeWednesday - Sunday 30 hours 2.30pm - 9pm.$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact jade.woodhall@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The companyA well known Contact Centre are seeking extra support to cover their busy spell over the next 6 months. A fun, dynamic and team focused working environment with supportive management! This company are based in LEVIN. The roleSupport the company with general customer service duties such as: processing online ordersmaking outbound callsadministration and data entrycontacting customers for correct information supporting existing staff with extra volumes of work This role is temporary however if you prove your value there are mutliple opportunities to go permanent or be extended. About You experienced customer service representativeavailable to start work ASAPflexible between 8am-5pmprovide 2 x valid references hold NZ working rights tech savvyclear creditThe process If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand. Should you wish to discuss things further then please call me on 04 471 4876 or email me at miria.jacobs@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.