customer service in Wellington

posted
contact
elizabeth taylor, randstad
job type
permanent
salary
NZ$ 45,000 - NZ$ 50,000 per year
apply now

job details

posted
location
wellington
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
NZ$ 45,000 - NZ$ 50,000 per year
reference number
90M0377954_1551648035
contact
elizabeth taylor, randstad
phone
04 471 6463
apply now
Apply with

job description

Looking to develop your customer service skills in a contact centre environment? Open to continuous development and training? Looking for great Work/Life balance?

  • Fast paced customer service environment
  • Excellent salary + Benefits
  • Central Wellington location

The Company

Our client are a key player in the NZ financial services market and are looking for highly skilled customer service representatives to join their team now. This organisation are going through rapid periods of growth and require a team of experienced customer service professionals to join them at this exciting time.

What’s in it for you

Working in the finance industry offers a multitude of opportunity but this particular organisation stands out above the rest, for example:

  • Development opportunities - train cross divisionally
  • Excellent salary
  • Career development
  • Passion for delivering to its customers

The Role

You will be handling various inquiries from customers - everything from account inquiries, complaint resolution, general inquiries & processing specific applications. This position is varied - no two days are the same but you will be able to build rapport with your key customers and ensure that they receive the best customer experience. You MUST have unrestricted rights to work in NZ and intend to be here on a long term/permanent basis.

About you

We are looking for complete commitment to our customers and for candidates who can maximise the customer experience.

  • Passion for customer service
  • Customer Service experience
  • Resilent
  • Solutions focused
  • Unrestricted working rights - this role will potentially go permanent so we require people with at least 18 months on any work visa that allows them to work for ANY employer. We cannot offer support with visas.
  • Great opportunity for those looking to step into a call centre/ office environment

Next steps

If interested in this role please contact Elizabeth on 04 471 6463 for a confidential discussion, email at elizabeth.taylor@randstad.co.nz or APPLY directly via this link.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, contact centre, call centre, inbound, calls, finance, banking, insurance

educational requirements

Secondary School/High School