customer support officer in Wellington

posted
contact
amelia pullen, randstad
job type
temporary
salary
NZ$ 24.00 - NZ$ 25.00 per hour

job details

posted
location
wellington
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
NZ$ 24.00 - NZ$ 25.00 per hour
experience
4 years
reference number
90M0388427_1599694665
contact
amelia pullen, randstad
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job description

Do you have a passion for people's futures? Do you thrive off facilitating processes and supporting people far and wide?

We have a great opportunity to support New Zealand students through their long distance studies.

Come and join a team of experienced customer service professionals in a government education organisation.

This is a close knit, team environment, focused on providing the highest quality of student care and support. With recent events the team are busier than ever so we are looking for experienced, team players to get involved in the great work they do.

In this role you will be;

  • Taking inbound calls and inquiries from students and education providers
  • Responding to emails and online queries
  • Supporting with technical issues
  • Processing enrollment applications
  • Administration duties

This is a varied role. As a team you rotate around a range of responsibilites on and off the phone.

To be successful we are looking for;

  • Strong team players
  • Experience in both customer service/contact centre and administration
  • Tech savvy
  • Good communication skills both written and verbal
  • Ability to absorb and relay a large scope of information

Please note, this role is a;

  • Temporary Contract
  • 19th October 2020 - 26th March 2021
  • Monday - Friday 8.30am - 5pm
  • $25 per hour + 8% Holiday Pay
  • Thorndon Locations

If you are interested, please do not hestiate! Apply via the link provided.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, Student Support, Administration, Government, Inbound Call Centre, Education

educational requirements

Associate Degree/Diploma