level 1&2 helpdesk support - e.o.i.s in Auckland

posted
contact
georgia irvine, randstad
job type
permanent

job details

posted
location
auckland
specialism
IT & ICT
job type
permanent
working hours
Full-Time
experience
2 years
reference number
90M0366745_1578351562
contact
georgia irvine, randstad
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job description

Looking to use your experience in a relevant Level 1&2 Helpdesk role, your resourcefulness and, your ability to to explain technical processes to end users, in a new capacity in the new year?

With an ever-growing reliance on technology in the workforce, we are taking expressions of interest for Level 1 & 2 Helpdesk Support professionals - with 2+ years of working experience in a similar role - for opportunities in 2020.

We are looking for applicants with:

  • 2+ years in a Level 1 & 2 IT Helpdesk/Service Desk/Application Support/Technical Support role.
  • ITIL, to at least Foundation Level.
  • Proficiency with Microsoft Desktop Operating systems (including Active Directory and SCCM) and the Office suite.
  • Exposure to MS Server system administration desirable.
  • Software and hardware troubleshooting skills & practical experience in building computers.
  • A Microsoft Technical Qualification is ideal.

*Effective communication skills, a solution-focused attitude and a diligent work ethic are critical*

Apply with your CV today to register your interest.

skills

Helpdesk, Service Desk, Technical Support, IT Support, Application Support, Desktop Support, Level 1 & 2, ITIL

responsibilities



educational requirements

Secondary School/High School