operations adviser (call centre based role).

We are on the lookout for experienced Customer Service Representative for a permanent role, based in Wellington Central. This is an excellent opportunity to join a fun, social, hardworking and passionate group of individuals who like to provide an excellent service to their client base. Previous call centre experience is desirable but please note we are open to anybody with a passion to provide excellent customer service!About the roleThe hours are between 7.30 - 5.00pm working Monday to Friday.Answer all incoming calls in a timely manner to achieve first call resolution Check and confirm customer information is correct and up to dateProvide clear information and instructions to all customers Respect and adhere to customer confidentialityLiaise with external providers Manage applications as required About youCall Centre experience is desirable but we are open to a range of candidates who have proven customer service experienceAccurate data entryAbility to remain calm under pressureBe a reliable candidate who is self motivatedMicrosoft Office knowledge is desirableIf you have an interest or background knowledge in the medical field that is a bonus!Highlights5 weeks annual leaveInsurance bonus included in packageExcellent and clear progressional pathway Fun and hardworking team with supportive managementGreat location - enjoy being close to the Wellington train station and the hustle and bustle of the working city lifePlease note; all applicants must be able to provide two referees, a clear ministry of justice check, and proof of vaccination against COVID-19.If this sounds like the next step in your career, we’d love it if you applied today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Are you looking to further your Communication, Customer Service and Administration skills within Government? Are you interested in social justice and the community across Aotearoa.About The Opportunity We have an exciting new opportunity within the Justice Sector, working within a key Government department.This Customer Service/Administration opportunity sits within a unique Operations team, supporting individuals across New Zealand. As part of this team, you will support with a range of tasks and responsibilities; - managing inbound and outbound requests and inquiries via phone and email- processing applications- collating and summerising information across various government databases and keeping records up-to-date- coordinating clients going on site & managing health and safety- having an attitude of wanting to help the community - work well under pressure - able to learn new systems quicklyThis role is;Temporary, 6 month contract.Monday - Friday Hours include these rosters: 730am - 4pm, 9am - 530pm, 12pm - 830pm, 2pm - 1030pm. ASAP start $25ph + 8% holiday payLocated in Upper Hutt Parking ( free )About YouWe are looking for;Switched on, people orientated individuals, that are eager to learn and develop with a unique team environment.Strong communication skills both written and verbalAttention to detail is paramount Resilience and respect for protocol and privacy required. Previous experience in Contact Centre or Administrative roles is advantageous but not necessaryAcademic interest in Psychology, Criminology, Sociology, Social Work or Politics If you are interested, please don't hesitate, apply today and we will be in touch regarding next steps.Please note; all applicants must be able to provide 2 references, Clear MoJ check, Police Vetting, Drug Testing and proof of vaccination against COVID-19. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you love talking to people? We have an exciting opportunity in Auckland CBD as a call center operator. You will be able to use and grow your communication skills in a professional working environment. We’re looking for dedicated, resilient, hard-working candidates, if this sounds like you...read on!Contact center workers answer inquiries and provide or organise help for those who contact them. They may also deal with customer complaints, or sell goods or services.Our client offers a lot of support and training to ensure you’re set up for success in this role.To be successful in the role:Excellent speaking and listening skillsExcellent writing skills, to respond to inquiries through email, web chat, or lettersGood computer and data entry skillsKnowledge of the organization's products or servicesApply today!Send your CV to zeal.gandhi@randstad.co.nz , call me on 09-300-7429 for a confidential conversation, or hit the apply button. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.