problem manager in Wellington Central

posted
contact
ankit amin, randstad
job type
permanent
apply now

job details

posted
location
wellington central
specialism
IT & ICT
job type
permanent
working hours
Full-Time
reference number
90M0388620_1560304513
contact
ankit amin, randstad
phone
04 471 6461
apply now
Apply with

job description

About Company:

A leading public sector organisation in which you will be working with ICT operations teams for one of the largest transformation programmes. Work in the Wellington CBD location.

To be successful in this role you will have knowledge, skills and experience in the following areas:

  • As a Problem Manager, you will work to ensure that current and relevant knowledge management resources are available to support and assist our Service Desk team in delivering a timely and consistent service.
  • You will also oversee and aid Application and Infrastructure support teams in their resolving of recurring root cause issues.
  • Experience in Technology Architecture and Application Architecture
  • High level problem solving skills and the ability to see & manage problems through to a comprehensive solution
  • Broad understanding of IT & the technical skills required when working in a large organisation
  • Excellent reporting and analysis skills
  • Strong communication skills that include the ability to collaborate, negotiate and influence
  • Excellent planning, coordination and time management skills
  • Ability to build and maintain effective working relationships including stakeholder engagement

Benefits:

  • Great career opportunity for personal growth
  • Working in CBD location

Contact:

If this sounds like something that you would be interested in, please apply via the online portal or contact on ankit.amin@randstad.co.nz or 04 471 6461 if you need any more information.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Incident Management, Problem Management, Technology Architecture, Application Architecture

educational requirements

Associate Degree/Diploma