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      • wellington central
      • temporary
      • NZ$25.00 - NZ$30.00, per hour, 8% holiday pay
      • full-time
      Are you passionate about technology and customer service? Are you looking to grow your technical support experience within a customer-centric environment?Temporary 3 month contract with potential to extendImmediate Start DateCentral Government$25 per hour + 8% holiday payCentral Wellington LocationAbout The Organisation and The Role Here at Randstad, we specialize in Government IT recruitment. For both us, and our clients, it is all about the tangata when in comes to customer service and IT support. This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government Ministry. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric. Fundamentally this role involves;Customer serviceTroubleshootingProviding Level One Technical SupportActive Directory, Office 365, Mobile, Software and Hardware SupportAbout You Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role. We are looking for people with;Natural customer focus and experienceFantastic interpersonal communication skills both written and verbalIT experience from study or personal interest / Tech SavvyALL APPLICANTS MUST IDEALLY HAVENZ Residency or Citizenship - available for long term opportunitiesRelevant qualifications below or equivalent experienceBusiness ComputingDiploma in Information and Communications TechnologyNational Diploma in Computing SupportBe immediately available.Do not hesitate! Apply today via the link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you passionate about technology and customer service? Are you looking to grow your technical support experience within a customer-centric environment?Temporary 3 month contract with potential to extendImmediate Start DateCentral Government$25 per hour + 8% holiday payCentral Wellington LocationAbout The Organisation and The Role Here at Randstad, we specialize in Government IT recruitment. For both us, and our clients, it is all about the tangata when in comes to customer service and IT support. This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government Ministry. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric. Fundamentally this role involves;Customer serviceTroubleshootingProviding Level One Technical SupportActive Directory, Office 365, Mobile, Software and Hardware SupportAbout You Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role. We are looking for people with;Natural customer focus and experienceFantastic interpersonal communication skills both written and verbalIT experience from study or personal interest / Tech SavvyALL APPLICANTS MUST IDEALLY HAVENZ Residency or Citizenship - available for long term opportunitiesRelevant qualifications below or equivalent experienceBusiness ComputingDiploma in Information and Communications TechnologyNational Diploma in Computing SupportBe immediately available.Do not hesitate! Apply today via the link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • oamaru, otago
      • permanent
      • full-time
      Looking to advance your career, while based in a lifestyle location? Our client seeks the skill and experience of a Systems Analyst, to lead a small team of IT professionals in the South Island. As a fast acting and progressive organisation, they have opportunities for career progression and this position is seen as the next step along the path to a management role. Ideally, your technical skills and industry experience would some of the following:Authority or HansenMicrosoft SQLReporting ServicesCybersecurityTechnologies know-how (such as networking, servers, cloud)GIS ApplicationsOutstanding customer service and communications skill.Understand user requirements, research and present solutionsAbility to and willing to challenge the status quoProject delivery, Project managementIT Management and Operations framworksBest practices such as ITILThis is an outstanding opportunity to grow your career, in a location that is second to none. If you're interested, please apply here to have a confidential discussion with the Randstad Technologies, Digital and Data team based in Christchurch. They are here to make you successful. For more information please contact Alan - Principal Consultant @ Randstad Technology and Digital. alan.diepraam@randstad.co.nz or call 03 335 3832 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Looking to advance your career, while based in a lifestyle location? Our client seeks the skill and experience of a Systems Analyst, to lead a small team of IT professionals in the South Island. As a fast acting and progressive organisation, they have opportunities for career progression and this position is seen as the next step along the path to a management role. Ideally, your technical skills and industry experience would some of the following:Authority or HansenMicrosoft SQLReporting ServicesCybersecurityTechnologies know-how (such as networking, servers, cloud)GIS ApplicationsOutstanding customer service and communications skill.Understand user requirements, research and present solutionsAbility to and willing to challenge the status quoProject delivery, Project managementIT Management and Operations framworksBest practices such as ITILThis is an outstanding opportunity to grow your career, in a location that is second to none. If you're interested, please apply here to have a confidential discussion with the Randstad Technologies, Digital and Data team based in Christchurch. They are here to make you successful. For more information please contact Alan - Principal Consultant @ Randstad Technology and Digital. alan.diepraam@randstad.co.nz or call 03 335 3832 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • permanent
      • full-time
      Digital Business Analyst Well known Govt. agency based in Auckland CBDPermanent role | Digital & Customer ServicesDeliver great customer experience and user journeyThis leading Government organisation based in Auckland CBD is continuing to invest in transforming and modernising their digital and technology capabilities. Key to this organisation strategy is improving customer experience and accessibility. Beside typical business analysis responsibilities, you will focus and work closely with user experience designers to ensure user needs are well understood and solutions meet user needs. Input into user journey mapping, establishing clear goals and ensuring all personas, touchpoints, actions and obstacles are identified and considered. Further, you will liaise with developers to ensure requirements are understood, technical constraints considered, and solutions feasible, practical and affordable. The team you’ll be working in are dedicated to improving digital customer experience and are searching for someone creative and people-centric with a passion for the community and quality. You have: Strong business analysis experience within a cross-functional, digital teamGood understanding of digital design and user experienceProject Management Qualification (desirable)Outstanding communication, and interpersonal skillsStakeholder management experienceExperience in application of the latest WCAG standards, informationArchitecture, user journeys, HTML, stylesheets, relational databases, SEO and Google Analytics tracking.Experience leading projects using Agile, Scrum & Waterfall methodologiesOn offer: Permanent role, start ASAP, Auckland CBD offices, flexible and remote working options available, competitive salary and benefits. How to apply: If the above sounds like you, click the apply button and go through Seek or the Randstad website. For more details you can call Brogan on 021 201 3884 or email brogan.west@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Digital Business Analyst Well known Govt. agency based in Auckland CBDPermanent role | Digital & Customer ServicesDeliver great customer experience and user journeyThis leading Government organisation based in Auckland CBD is continuing to invest in transforming and modernising their digital and technology capabilities. Key to this organisation strategy is improving customer experience and accessibility. Beside typical business analysis responsibilities, you will focus and work closely with user experience designers to ensure user needs are well understood and solutions meet user needs. Input into user journey mapping, establishing clear goals and ensuring all personas, touchpoints, actions and obstacles are identified and considered. Further, you will liaise with developers to ensure requirements are understood, technical constraints considered, and solutions feasible, practical and affordable. The team you’ll be working in are dedicated to improving digital customer experience and are searching for someone creative and people-centric with a passion for the community and quality. You have: Strong business analysis experience within a cross-functional, digital teamGood understanding of digital design and user experienceProject Management Qualification (desirable)Outstanding communication, and interpersonal skillsStakeholder management experienceExperience in application of the latest WCAG standards, informationArchitecture, user journeys, HTML, stylesheets, relational databases, SEO and Google Analytics tracking.Experience leading projects using Agile, Scrum & Waterfall methodologiesOn offer: Permanent role, start ASAP, Auckland CBD offices, flexible and remote working options available, competitive salary and benefits. How to apply: If the above sounds like you, click the apply button and go through Seek or the Randstad website. For more details you can call Brogan on 021 201 3884 or email brogan.west@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • christchurch, canterbury
      • temporary
      • full-time
      Calling all Help Desk Support professionals! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's networkThis includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team.Skills and experience sought include:3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office AD, 365, Win10Experience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include:Experience with mobile devicesKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location.If this sounds like you then please APPLY NOW.Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Calling all Help Desk Support professionals! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's networkThis includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team.Skills and experience sought include:3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office AD, 365, Win10Experience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include:Experience with mobile devicesKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location.If this sounds like you then please APPLY NOW.Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$60,000 - NZ$85,000 per year
      • full-time
      Service and Configuration Manager, Wellington CBD, Permanent The ability to grow your service management career in the asset management fieldCentral location, working for a great boss who provides you with autonomyFlex WFH split with great staff benefits Randstad are exclusively recruiting for this top NZ company that provides best of breed services and service management for their customers. They are looking for a new member of their team to replace a top performer who has left for a new role after growing their skills and taking their career to the next level. The OrganisationThey are one of New Zealand’s top digital service providers and are instantly recognisable. Their customers are amongst the country’s top government and enterprise organisations and provide essential services to New Zealanbders. They provide a modern environment with the tools to set their teams up for success and are one of the top locations for people working in the digital and services industry. The RoleWork within agile teams across client accounts providing best practice support around asset management and the asset lifecycleProvide support and reporting around asset configuration within agile teamsBe the go to subject matter expert in all things involving asset configurationOwn the CMDB and CMS for customers and own the process and governance around The Person Experienced in working in asset and configuration roles Experience in working in CMDB systemsGreat customer service and a robust personality: you will be dealing with leaders and customers and need to be flexible in your approachIn addition to the above skills you should have over two years experience in working in IT in support rolesIt would be great if you had some experience in working in Service Now, however this can be developed If you are interested please apply now. If you have any questions please contact Grant Newdick on grant.newdick@randstad.co.nz. Due to the current covid border restrictions we are unable to accept applications from overseas candidates.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Service and Configuration Manager, Wellington CBD, Permanent The ability to grow your service management career in the asset management fieldCentral location, working for a great boss who provides you with autonomyFlex WFH split with great staff benefits Randstad are exclusively recruiting for this top NZ company that provides best of breed services and service management for their customers. They are looking for a new member of their team to replace a top performer who has left for a new role after growing their skills and taking their career to the next level. The OrganisationThey are one of New Zealand’s top digital service providers and are instantly recognisable. Their customers are amongst the country’s top government and enterprise organisations and provide essential services to New Zealanbders. They provide a modern environment with the tools to set their teams up for success and are one of the top locations for people working in the digital and services industry. The RoleWork within agile teams across client accounts providing best practice support around asset management and the asset lifecycleProvide support and reporting around asset configuration within agile teamsBe the go to subject matter expert in all things involving asset configurationOwn the CMDB and CMS for customers and own the process and governance around The Person Experienced in working in asset and configuration roles Experience in working in CMDB systemsGreat customer service and a robust personality: you will be dealing with leaders and customers and need to be flexible in your approachIn addition to the above skills you should have over two years experience in working in IT in support rolesIt would be great if you had some experience in working in Service Now, however this can be developed If you are interested please apply now. If you have any questions please contact Grant Newdick on grant.newdick@randstad.co.nz. Due to the current covid border restrictions we are unable to accept applications from overseas candidates.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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