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    2 jobs found for Inbound customer service in Auckland

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      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$54,000, per year, Free parking, 54k, training and support
      • full-time
      Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • temporary
      • NZ$23.00 - NZ$25.00, per hour, Competitive hourly rate, weekly pay!
      • full-time
      Do you love helping people? Are you looking for an opportunity to launch your customer service career forward?Do you want to work for an organisation that makes a difference in the community and in the lives of individual New Zealanders every day? If this sounds like you, please apply!Randstad are looking for Contact Centre Representatives to work in a busy call centre for a well-known not-for-profit organisation. The roleYou would be working within a friendly contact centre team for a well-known New Zealand charity.This role will require you to answer inbound phone calls from a range of potential customers. You will be providing prompt customer service, inputting information into computer systems, and where required contacting other services and teams to provide further assistance to the customer.This role requires you to have an impeccable phone manner, strong emotional intelligence, be tech savvy, and quick to act in high-pressure or stressful situations. The organisationYou will be working for a well-known New Zealand organisation with charitable status. This organisation is a major employer and are known for their positive contributions to the community and to the lives of individual New Zealanders.Their modern and comfortable office is based in Mt Wellington, offering easy parking options.They offer extensive opportunities for progression and development, with clear career paths throughout the organisation. Hours and shiftsThis is a full-time role (40 hours per week)Rostered across 8am-8pm Monday-Sunday Pay rateThe rate of pay for this role is $23 per hour + 8% holiday pay. To apply you for this role, you must:Be a New Zealand citizen, resident, or have a valid open work visa;Be able to pass a Police Check (no criminal convictions);Have proven customer service experience (e.g. in contact centres, hospitality, retail, reception etc. - please note previous contact centre experience is NOT required for this role);Be able to work under high pressure or stressful situations;Be an excellent spoken and written communicator;Be technically apt, and able to pick up new technology and systems quickly and accurately; ANDHave a strong work ethic, enjoy helping people, and be a committed team player.If this sounds like you, please apply today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Do you love helping people? Are you looking for an opportunity to launch your customer service career forward?Do you want to work for an organisation that makes a difference in the community and in the lives of individual New Zealanders every day? If this sounds like you, please apply!Randstad are looking for Contact Centre Representatives to work in a busy call centre for a well-known not-for-profit organisation. The roleYou would be working within a friendly contact centre team for a well-known New Zealand charity.This role will require you to answer inbound phone calls from a range of potential customers. You will be providing prompt customer service, inputting information into computer systems, and where required contacting other services and teams to provide further assistance to the customer.This role requires you to have an impeccable phone manner, strong emotional intelligence, be tech savvy, and quick to act in high-pressure or stressful situations. The organisationYou will be working for a well-known New Zealand organisation with charitable status. This organisation is a major employer and are known for their positive contributions to the community and to the lives of individual New Zealanders.Their modern and comfortable office is based in Mt Wellington, offering easy parking options.They offer extensive opportunities for progression and development, with clear career paths throughout the organisation. Hours and shiftsThis is a full-time role (40 hours per week)Rostered across 8am-8pm Monday-Sunday Pay rateThe rate of pay for this role is $23 per hour + 8% holiday pay. To apply you for this role, you must:Be a New Zealand citizen, resident, or have a valid open work visa;Be able to pass a Police Check (no criminal convictions);Have proven customer service experience (e.g. in contact centres, hospitality, retail, reception etc. - please note previous contact centre experience is NOT required for this role);Be able to work under high pressure or stressful situations;Be an excellent spoken and written communicator;Be technically apt, and able to pick up new technology and systems quickly and accurately; ANDHave a strong work ethic, enjoy helping people, and be a committed team player.If this sounds like you, please apply today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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