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    5 jobs found for Service Desk

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      • christchurch, canterbury
      • contract
      • NZ$35.00 - NZ$40.00 per hour
      • full-time
      Calling all Service Desk Engineers! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's network This includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team. Skills and experience sought include: 3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office 365 suite, Service Now, Intune, CitrixExperience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include: Experience with mobile devices, in particular iPhones and iPadsKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location. If this sounds like you then please APPLY NOW. Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Calling all Service Desk Engineers! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's network This includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team. Skills and experience sought include: 3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office 365 suite, Service Now, Intune, CitrixExperience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include: Experience with mobile devices, in particular iPhones and iPadsKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location. If this sounds like you then please APPLY NOW. Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • temporary
      • NZ$25.00 - NZ$30.00, per hour, 8% holiday pay
      • full-time
      Are you passionate about technology and customer service? Are you looking to grow your technical support experience within a customer-centric environment?Temporary 3 month contract with potential to extendImmediate Start DateCentral Government$25 per hour + 8% holiday payCentral Wellington LocationAbout The Organisation and The Role Here at Randstad, we specialize in Government IT recruitment. For both us, and our clients, it is all about the tangata when in comes to customer service and IT support. This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government Ministry. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric. Fundamentally this role involves;Customer serviceTroubleshootingProviding Level One Technical SupportActive Directory, Office 365, Mobile, Software and Hardware SupportAbout You Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role. We are looking for people with;Natural customer focus and experienceFantastic interpersonal communication skills both written and verbalIT experience from study or personal interest / Tech SavvyALL APPLICANTS MUST IDEALLY HAVENZ Residency or Citizenship - available for long term opportunitiesRelevant qualifications below or equivalent experienceBusiness ComputingDiploma in Information and Communications TechnologyNational Diploma in Computing SupportBe immediately available.Do not hesitate! Apply today via the link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you passionate about technology and customer service? Are you looking to grow your technical support experience within a customer-centric environment?Temporary 3 month contract with potential to extendImmediate Start DateCentral Government$25 per hour + 8% holiday payCentral Wellington LocationAbout The Organisation and The Role Here at Randstad, we specialize in Government IT recruitment. For both us, and our clients, it is all about the tangata when in comes to customer service and IT support. This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government Ministry. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric. Fundamentally this role involves;Customer serviceTroubleshootingProviding Level One Technical SupportActive Directory, Office 365, Mobile, Software and Hardware SupportAbout You Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role. We are looking for people with;Natural customer focus and experienceFantastic interpersonal communication skills both written and verbalIT experience from study or personal interest / Tech SavvyALL APPLICANTS MUST IDEALLY HAVENZ Residency or Citizenship - available for long term opportunitiesRelevant qualifications below or equivalent experienceBusiness ComputingDiploma in Information and Communications TechnologyNational Diploma in Computing SupportBe immediately available.Do not hesitate! Apply today via the link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • christchurch, canterbury
      • contract
      • NZ$35 - NZ$40 per year
      • full-time
      Calling all Service Desk Engineers! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's network This includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team. Skills and experience sought include: 3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office 365 suite, Service Now, Intune, CitrixExperience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include: Experience with mobile devices, in particular iPhones and iPadsKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location. If this sounds like you then please APPLY NOW. Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Calling all Service Desk Engineers! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's network This includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team. Skills and experience sought include: 3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office 365 suite, Service Now, Intune, CitrixExperience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include: Experience with mobile devices, in particular iPhones and iPadsKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location. If this sounds like you then please APPLY NOW. Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • christchurch, canterbury
      • temporary
      • full-time
      Calling all Help Desk Support professionals! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's networkThis includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team.Skills and experience sought include:3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office AD, 365, Win10Experience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include:Experience with mobile devicesKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location.If this sounds like you then please APPLY NOW.Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Calling all Help Desk Support professionals! Looking for a contract to start immediately? In this role, you will be responsible for providing technical assistance and support for computer systems, hardware and software for our client's networkThis includes support through the incident, request and problem management processes. Other duties include responding to queries, running diagnostic tools, isolating the cause, determines and implementing solutions, workarounds or escalating the issue to the appropriate resolution team.Skills and experience sought include:3-5 years of experience in a service desk environmentExperience troubleshooting Microsoft Office AD, 365, Win10Experience in all aspects of software & hardware deploymentStrong technical analysis/ problem solving skillsUnderstanding of network architectureHigh attention to detailStrong verbal and written communication skillsAbility to communicate to individuals with varying degrees of technical knowledgeOther desirable skills required include:Experience with mobile devicesKnowledge of Information SecurityFamiliar with ITILThis is a fantastic opportunity to join a high profile national brand on contract, based in a city fringe location.If this sounds like you then please APPLY NOW.Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered. Due to COVID 19 MIQ restrictions, overseas applicants will not be considered at this time.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$51,000 - NZ$53,000, per year, free parking, 51-53k, great management!
      • full-time
      We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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