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    2 jobs found for Service desk in Auckland

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      • auckland, auckland
      • permanent
      • full-time
      We are seeking a skilled and motivated team member to join the Transition Team for one of New Zealand's largest technology companies. This is a great opportunity to be working as part of a close-knit, fun team, within a well-known organisation who will encourage and support your career aspirations The successful Transition Specialist will have a successful track record of working within complex change environments, have experience working within an agile methodology and can maintain robust transition plans that take into consideration any business and IT activities required to integrate new services into the 'business-as-usual' environment. By collaborating with your colleagues, you will be a part of some of our most exciting projects across our portfolio of clients. It's your chance to be part of an innovative and transformative company, who believe in the power of ingenuity to build a positive human future in a technology-driven world. To be considered for this position you will have a combination of the following;Experience1+ years comprehensive experience in implementation of solutions into operational teamService Management (ITIL) qualification and experienceComprehensive experience as a Technical Specialist, Service Desk, Engineering or implementation specialistExperience in Agile methodologies and frameworkBusiness Change Management experienceWorking knowledge of IT Architecture, IT Design and integration, network architecture, Network technologies and Service Support as appropriateKnowledge of Bid and Sales process SkillsExperience of working with high performing teams to develop programmes of work and to communicate impacts effectively to Key Stakeholders.Be open to seek input from a diverse range of peopleCritical thinking and Problem SolvingEffective Strategic Planning and ManagementCommercial awareness and management skillsSound verbal and written communication skills, including the ability to communicate complicated concepts and complex technical information to key stakeholdersProven ability to manage and motivate virtual team members and engender their commitment, particularly when they are dealing with people over whom they have no line management authorityHighly tenaciousA collaborative approach to getting results in a complex organisational environmentProven abilities in stakeholder management, relationship management and conflict resolutionGood presentation skillsExperience in Desktop, Infrastructure, Cloud and Microsoft platforms and productsExperience in Delivering Training StrategyExperience in Delivery of workshops to technical teams and to staff educating users about a changeExperience in managing the post go live support, to ensure a smooth transition to business as usualDemonstrated problem solving capabilities in complex environments Apply now to be considered for this exceptional opportunity. For more information, or to have a confidential discussion, call Adam Fife on 027 299 4954At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are seeking a skilled and motivated team member to join the Transition Team for one of New Zealand's largest technology companies. This is a great opportunity to be working as part of a close-knit, fun team, within a well-known organisation who will encourage and support your career aspirations The successful Transition Specialist will have a successful track record of working within complex change environments, have experience working within an agile methodology and can maintain robust transition plans that take into consideration any business and IT activities required to integrate new services into the 'business-as-usual' environment. By collaborating with your colleagues, you will be a part of some of our most exciting projects across our portfolio of clients. It's your chance to be part of an innovative and transformative company, who believe in the power of ingenuity to build a positive human future in a technology-driven world. To be considered for this position you will have a combination of the following;Experience1+ years comprehensive experience in implementation of solutions into operational teamService Management (ITIL) qualification and experienceComprehensive experience as a Technical Specialist, Service Desk, Engineering or implementation specialistExperience in Agile methodologies and frameworkBusiness Change Management experienceWorking knowledge of IT Architecture, IT Design and integration, network architecture, Network technologies and Service Support as appropriateKnowledge of Bid and Sales process SkillsExperience of working with high performing teams to develop programmes of work and to communicate impacts effectively to Key Stakeholders.Be open to seek input from a diverse range of peopleCritical thinking and Problem SolvingEffective Strategic Planning and ManagementCommercial awareness and management skillsSound verbal and written communication skills, including the ability to communicate complicated concepts and complex technical information to key stakeholdersProven ability to manage and motivate virtual team members and engender their commitment, particularly when they are dealing with people over whom they have no line management authorityHighly tenaciousA collaborative approach to getting results in a complex organisational environmentProven abilities in stakeholder management, relationship management and conflict resolutionGood presentation skillsExperience in Desktop, Infrastructure, Cloud and Microsoft platforms and productsExperience in Delivering Training StrategyExperience in Delivery of workshops to technical teams and to staff educating users about a changeExperience in managing the post go live support, to ensure a smooth transition to business as usualDemonstrated problem solving capabilities in complex environments Apply now to be considered for this exceptional opportunity. For more information, or to have a confidential discussion, call Adam Fife on 027 299 4954At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$55,000, per year, 50-55k Albany location!
      • full-time
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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