service delivery manager - healthcare nz in Dunedin

aisling murdock, randstad
job type
NZ$ 76 - NZ$ 85,000 per year

job details

dunedin, otago
healthcare & medical
job type
working hours
NZ$ 76 - NZ$ 85,000 per year
5 years
reference number
aisling murdock, randstad
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job description

As a Community Service Delivery Manager you are responsible for the delivery of home and community-based services for our customers. You will lead and manage clinical and support teams to ensure high quality service delivery to the people we support in the community.

A role where each day you will make a real difference in your community.

In this role you will:

  • Deliver appropriate clinically led, person-centric care to customers
  • Engage with internal and external stakeholders to ensure their interests are met.
  • Actively manage the development and growth of community-based services·
  • Build and maintain an engaged, cohesive and high performing team across the services you lead
  • Display and promote the values of the business in everything that you say and do
  • Place the customer at the centre of everything we do, being mindful of the changing support that our customers need
  • Work with clinical leaders to deliver clinically led models of service for home and community clients

To be successful in this role you will:

  • Be experienced in a service delivery or operations role, preferably within the health/disability or community services sectors
  • Have a clinical qualification, with current and on-going clinical registration in a health-related discipline is desirable
  • Have experience in leading the delivery of clinical services and products
  • Have Financial and budget management experience
  • Be passionate and have expertise for working collaboratively and developing skills in others
  • Display excellent interpersonal, communication and influencing skills, and highly developed emotional intelligence
  • Have an understanding of the principles of the Treaty of Waitangi and how these can be applied
  • Have a love of problem solving combined with resilience to cope with the unexpected or difficult
  • Have excellent planning and organisational skills, with project management experience
  • Display Sound judgement and a high level of integrity

What we can offer you:

  • You will be part of an exciting close-knit team who pride themselves on their team culture
  • You will be part of an organisation who is committed to their people and their learning and development
  • The opportunity to make a positive impact in the lives of others and to work with an organisation whose goal is to be the leader in community support.
  • Autonomy and responsibility when it comes to decision making
  • Variety and challenge in your day to day role

If this sounds like a role you would be interested in and you would like more information please click ‘apply now’ today.

For any questions please email

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Service Delivery, Management, Healthcare, Community Services, Planning, Organisation


Healthcare NZ provides a wide range of health and human services throughout New Zealand communities. For over 30 years, Healthcare NZ has been caring, supporting and empowering people to live independently in our communities, through our values respect, support and excellence. People are at the heart of everything we do.

educational requirements

Vocational/Professional Qualification