service delivery supervisor in Wellington

jade woodhall, randstad
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job details

transport & logistics
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jade woodhall, randstad
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job description

We are on the look out for two excellent Service Delivery Supervisors (Permanent). This is an important role as part of an organization who plays a key part in Wellington's transport system. No day is the same and you will be responsible for troubleshooting and responding quickly to tasks at hand. This is largely an operational / process driven role so if you have the ability to gauge the bigger picture and an eye for detail this could be well suited for you. A key part to this role is being a friendly first point of contact for a large number of operating staff, answering telephone calls and queries, react quickly to staff operator absences and find quick and effective solutions mitigating risk to the business, investigate and deal with complaints and promote and maintain a high level of health and safety within the building. This is a great role for an excellent operator who enjoys a fast paced environment. Based in either Kaiwharawhara or Karori, great for those located in the inner city suburbs! You will have:
  • Strong interpersonal skills and are able to build rapport with many different walks of life
  • Excellent communication skills
  • Excellent leadership skills and be comfortable in a role supporting operators
  • Proficient MS Suite skills
  • Exceptional planning and organisational skills; including time and workflow management, prioritising tasks and responsibilities in a complex and busy work environment.
  • The ability to work as part of a team and autonomously.
If this sounds like a role you are well suited for then please apply now, as this is a permanent role you must be a NZ Citizen or have valid working rights of 3 years.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Service Delivery Supervisor, Counter, Blue collar, Transport, Public Transport, Operational, Logistics

educational requirements

Secondary School/High School