service desk analyst in Wellington Central

posted
contact
amelia pullen, randstad
job type
temporary
salary
NZ$ 24.00 - NZ$ 25.00 per hour

job details

posted
location
wellington central
specialism
IT & ICT
job type
temporary
working hours
Full-Time
salary
NZ$ 24.00 - NZ$ 25.00 per hour
experience
2 years
reference number
90M0410952_1617911936
contact
amelia pullen, randstad
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job description

Are you passionate about technology and customer service?

Are you looking to grow your technical support experience within a customer-centric environment?

  • Temporary 3 month contract with potential to extend
  • Immediate Start Date
  • Central Government
  • $25 per hour + 8% holiday pay
  • Central Wellington Location

About The Organisation and The Role

Here at Randstad, we specialize in Government IT recruitment. For both us, and our clients, it is all about the tangata when in comes to customer service and IT support.

This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government Ministry. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric.

Fundamentally this role involves;

  • Customer service
  • Troubleshooting
  • Providing Level One Technical Support
  • Active Directory, Office 365, Mobile, Software and Hardware Support

About You

Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role.

We are looking for people with;

  • Natural customer focus and experience
  • Fantastic interpersonal communication skills both written and verbal
  • IT experience from study or personal interest / Tech Savvy

ALL APPLICANTS MUST IDEALLY HAVE

  • NZ Residency or Citizenship - available for long term opportunities
  • Relevant qualifications below or equivalent experience
    • Business Computing
    • Diploma in Information and Communications Technology
    • National Diploma in Computing Support
  • Be immediately available.

Do not hesitate! Apply today via the link below or contact amelia.pullen@randstad.co.nz for more information.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Service Desk, Customer Service, Service Desk Analyst, Technical Support

educational requirements

Associate Degree/Diploma