service desk team leader in Wellington

posted
contact
elizabeth taylor, randstad
job type
permanent
salary
NZ$ 90,000 - NZ$ 95,000 per year

job details

posted
location
wellington
specialism
IT & ICT
job type
permanent
working hours
Full-Time
salary
NZ$ 90,000 - NZ$ 95,000 per year
reference number
90M0398609_1568595381
contact
elizabeth taylor, randstad
phone
04 471 6463
Apply with

job description

The organisation

Our client are a well known organisation with a presence all across New Zealand. Helping people are at the core of their values and they are looking for a natural people leader to join their busy service desk. You will not be afraid to roll up your sleeves and help out with daily duties!

The role

  • Maintain and monitor the day to day running of the service desk
  • Lift performance to drive a high level of service
  • Collaborate with key stakeholders to ensure smooth running of service
  • Lead, develop and coach staff
  • Complete standard service desk activities
  • Frequent travel
  • Ensure SLA targets and measurements are met

About you

  • Experienced people leader
  • Process improvement focused
  • Multi-tasker with excellent communication skills
  • A natural at coaching and developing
  • Tertiary qualification or relevant expereince
  • Technical ability including; Powwerpoint, Active Directory, MS Exchange, Outlook & Excel
  • Comfortable with nationwide travel

Next steps

If you are interested in this role then please apply or call 04 471 6463 for a confidential chat!

skills

service desk, IT service desk, service desk team leader, management, leadership

educational requirements

Bachelor Degree