team leader in Wellington

posted
contact
elizabeth taylor, randstad
job type
permanent
salary
NZ$ 60,000 - NZ$ 65,000 per year

job details

posted
location
wellington
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
NZ$ 60,000 - NZ$ 65,000 per year
reference number
90M0441918_1616015770
contact
elizabeth taylor, randstad
phone
04 471 6463
Apply with
add to saved jobs print

job description

Our client are a leading membership services organisation that are going through a period of growth. They have a global reach but family feel working environment and foster a positive yet high performing culture.

The role

We are seeking a Contact Centre Team Leader to join this Wellington based team. You will work alongside another Team Leader and have support from highly experienced individuals from management, trainers and the CSR's. Our client provide a variety of support to its customers - predominantly membership services with a customer focused approach. In this role you will be leading a team - performing all aspects of leadership from rostering, coaching, mentoring and ensuring that SLA's are met.

About you

  • Experience leading in a contact centre environment
  • Fast learner and tech savvy
  • Lead by example and coach/mentor your team to a high standard
  • Positive attiude
  • Detail oriented
  • Flexibility
  • Great leadership capabilities

Next steps

If this sounds like something you are interested in then please APPLY or reach out to Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nz for a confidential chat.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Team Leader, Call Centre Team Lead, Customer Service Team Leader, Contact Centre Team Leader

educational requirements

Secondary School/High School