technical csr - moving to wellington in Auckland

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job details

posted
location
auckland
specialism
call centre & customer service
job type
permanent
salary
NZ$ 40,000 per year
reference number
90M0340914_1522908109
contact
michael-rita stowers-wah, randstad
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job description

We are recruiting for customer service representatives to be a part of an international technology company, a brand you will absolutely know, located in one of the most iconic buildings in Wellington.

As a Technical Customer Service Representative, you will be answering incoming calls from product users across Australia and New Zealand, providing general information and assisting with basic trouble-shooting. Giving every customer you speak with an outstanding personal experience.

Do you have the essential criteria to be successful in this role?

  • Customer service experience with a real flair for building rapport
  • Strong verbal and written communication skills
  • A typing speed of 30 words per minute minimum
  • Confident in using various software packages and computer terminology

Desired skills:

  • Contact Centre experience
  • Helpdesk knowledge
  • IT background and a love of new technology

If successful in this role, you will be an integral player of a game changing team in the Wellington market. You will be provided with comprehensive paid training and be given opportunities for career advancement.

Where to from here? (5 steps to success)

Step 1: Apply online

Step 2: You will be sent an essential criteria form to complete

Step 3: One of our Randstad consultants will conduct a phone screen with you

Step 4: You will be required to attend a 1 day assessment centre (to be held in early April)

Step 5: References and Ministry of Justice check to be completed

Final step: Celebrate your new role!

Don’t miss this once in a lifetime opportunity. Click the apply now button!

We wish you all the very best with your application and look forward to going through this journey with you.



skills

call centre, help desk, technology, IT