career advice blog

Are you looking for career advice on how to land your next dream job? Randstad's career advice blog is an information hub containing helpful tips and excellent career advice on topics such as: searching and applying for jobs, the latest job search tools, how to network, top interview hints & tips, how to write a resume and cover letters, how to build and maintain your personal brand on social media and general career advice. 

Friday, 28 July 2017

6 tips for dealing with customer complaints

Tags: call centre, contact centre, job satisfaction, work in New Zealand

Whether you work in a shop, an office or even from home, the chances are your job will involve dealing with an upset or unsatisfied customer or client at some point or another. The challenge is how you handle a complaint. Your goal is to not only ... read more

Thursday, 24 December 2015

how to progress your career in 2016

Tags: accounting, banking & finance, call centre, career progression, construction, contact centre, education, engineering, finding a job, IT, job search, technologies, work in New Zealand

The New Year is a great time to think about your career and where you'd like your career to be in the future. But how do you decide what your path should be? If you are looking to make a career change in the upcoming year, there's ... read more

Wednesday, 13 May 2015

is a call centre job the right choice for me?

Tags: call centre, contact centre, finding a job, job search

One of the most commonly asked questions surrounding call centre jobs is indeed whether or not it is the right choice for a candidate. There is a lot of negativity surrounding the profession. The hours can be long, the work is often hard, ... read more