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customer service role at southern cross.

Be a part of caring for over one million New Zealanders.

We are on the lookout for call centre professionals who can leave a lasting positive impression with customers, while also having the ability to garner the best possible outcomes.

view roles

about the role.

Providing exceptional customer service which promotes member satisfaction and brand loyalty
You’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changes
Contribute to a culture of accountability, ownership, and trust amongst the team
Demonstrate consistent and excellent results against performance targets
Working 40 hours per week, Monday – Friday, no weekend or public holidays

apply now

what we offer you.

fully subsidised medical insurance for you and your immediate whānau
subsidised pet and travel insurance and special discounts for your whānau
life insurance cover
free Fitbit and cash rewards for completing wellbeing activities
newly built open plan office in Wynyard Quarter
diverse and inclusive culture where you can bring your whole self to work
an employee wellbeing programme to empower you to live your healthiest life
career development and growth opportunities

8th February 2023
22nd February 2023

join southern cross.