stay in touch
Contact your Randstad Education office on 0800 800 204 each week by Thursday and let your consultant know your availability for the following week. You can also phone after 7.15am on each day you are available for work. If you have contacted the office the previous afternoon, then there’s no need to ring the following morning.
if you’re sick or unable to work
Don’t worry if you’re sick or can’t make the assignment. Just call in as soon as possible so we can make other arrangements. Our offices have a 24-hour message service so no matter what time it is, you can leave us a message.
if you’re lost or running late
Whenever you get a new job with Randstad Education we always send through an SMS and confirmation including directions. The last thing we want you to do is get stressed because you can’t find the centre or school you are going to be working at. Without the correct address, getting lost is possible. However, in the unlikely event that you find yourself running around in circles, just give us a call and we can help you out. Plus, we’ll let your supervisor know that you’re on your way. Easy!
saying no
If you don’t feel 100% sure about returning to a centre or school, it’s okay to say no. We’ll understand. It’s important that you feel that the role and match is right for you.
getting paid
You will get paid weekly. All timesheets should be 100% completed and submitted to us no later than 7pm Sundays. Incomplete timesheets will not be paid on time.
You can complete you timesheet at MyRandstad app/website - https://my.randstad.co.nz/#/login
Your timesheet will be processed and your pay available in your bank account the following Thursday.
Please note, if a public holiday falls on a Monday, Tuesday or Wednesday your pay may be delayed.
payroll enquiries
All enquiries should be directed to our Customer Service Hotline: 0800 363 377
Email: customerservice@randstad.com.au
Any payroll issues please call 0800 363 377