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      • auckland, auckland
      • permanent
      • NZ$60,000 - NZ$65,000, per year, Corporate benefits & health care
      • full-time
      Work for a not for profit organization, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives!Excellent base salary Subsidized Health Care for your whole whanau5 additional wellness annual leave days Genuine career growth opportunities Hybrid WFH model A rare and exciting opportunity has come up for an Outbound Sales Specialist based in Auckland CBD. This role is highly engaging, offers competitive pay rates and amazing corporate benefits. We are looking for a candidate with proficient sales experience, who is engaging and who has a willingness and commitment to getting stuck in. This role is part of a wider team of 16 sales consultants who are a high-energy, close knit bunch. The Role: Make outbound calls to potential customers through generated sales leads Persuasively deliver product knowledge and benefits to customers Effectively identify and overcome customer objectionsTake the customer through the sales processObtain customer information and possible new customer leadsMaintain customer/potential customer databasesWork Monday to Friday! What you need to be successful: A background in outbound sales with a proven history of meeting targetsA professional and positive attitude with a willingness to sell Experience in cold calling and business development would be an advantage Excellent communication skills both written and verbal Proven adaptability and resilienceStrong relationship building skillsAttention to detail and accuracyA people person!Apply today!Send your CV to samsara.cawley@randstad.co.nz , call the office on 093007424 for a confidential conversation or hit the apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Work for a not for profit organization, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives!Excellent base salary Subsidized Health Care for your whole whanau5 additional wellness annual leave days Genuine career growth opportunities Hybrid WFH model A rare and exciting opportunity has come up for an Outbound Sales Specialist based in Auckland CBD. This role is highly engaging, offers competitive pay rates and amazing corporate benefits. We are looking for a candidate with proficient sales experience, who is engaging and who has a willingness and commitment to getting stuck in. This role is part of a wider team of 16 sales consultants who are a high-energy, close knit bunch. The Role: Make outbound calls to potential customers through generated sales leads Persuasively deliver product knowledge and benefits to customers Effectively identify and overcome customer objectionsTake the customer through the sales processObtain customer information and possible new customer leadsMaintain customer/potential customer databasesWork Monday to Friday! What you need to be successful: A background in outbound sales with a proven history of meeting targetsA professional and positive attitude with a willingness to sell Experience in cold calling and business development would be an advantage Excellent communication skills both written and verbal Proven adaptability and resilienceStrong relationship building skillsAttention to detail and accuracyA people person!Apply today!Send your CV to samsara.cawley@randstad.co.nz , call the office on 093007424 for a confidential conversation or hit the apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • hamilton, waikato
      • permanent
      • full-time
      We have full-time customer service roles available with our client as a Claim’s Approval Consultant in their Hamilton contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, our client puts their member's health and well-being at the heart of what they do.What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their health care journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledgeContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get in return:Competitive base salary with discounted health insurance and wellness benefitsA free Fit-bit and cash rewards for completing well-being activitiesCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross InsuranceIf this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We have full-time customer service roles available with our client as a Claim’s Approval Consultant in their Hamilton contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, our client puts their member's health and well-being at the heart of what they do.What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their health care journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledgeContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get in return:Competitive base salary with discounted health insurance and wellness benefitsA free Fit-bit and cash rewards for completing well-being activitiesCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross InsuranceIf this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • temporary
      • NZ$23.00 - NZ$24.00, per hour, 8% holiday pay
      • full-time
      The Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you.The Role:Full-time, temporary contract 40 hours a weekShifts are between Mon-Sun with two days off in a row each weekCentral Wellington - brand new office and wfh options once trainedAs a Technical Customer Support Representative you will be;First point of contact providing customer service over the phone.Troubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you?Competitive starting rateLong term opportunity to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you?The ideal candidate will have a solid background in customer service or contact centre! In addition to this, you MUST have:Strong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you.The Role:Full-time, temporary contract 40 hours a weekShifts are between Mon-Sun with two days off in a row each weekCentral Wellington - brand new office and wfh options once trainedAs a Technical Customer Support Representative you will be;First point of contact providing customer service over the phone.Troubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you?Competitive starting rateLong term opportunity to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you?The ideal candidate will have a solid background in customer service or contact centre! In addition to this, you MUST have:Strong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington, wellington
      • permanent
      • NZ$51,000 - NZ$55,000, per year, 5 weeks annual leave, insurance package
      • full-time
      We are on the lookout for experienced Customer Service Representative for a permanent role, based in Wellington Central. This is an excellent opportunity to join a fun, social, hardworking and passionate group of individuals who like to provide an excellent service to their client base.About the roleThe hours are between 7.30 - 5.00pm working Monday to Friday.Answer all incoming calls in a timely manner to achieve first call resolution Check and confirm customer information is correct and up to dateProvide clear information and instructions to all customers Respect and adhere to customer confidentialityLiaise with external providers Manage applications as required About youCall Centre experience is desirable but we are open to a range of candidates who have proven customer service experienceAccurate data entryAbility to remain calm under pressureBe a reliable candidate who is self motivatedMicrosoft Office knowledge is desirableIf you have an interest or background knowledge in the medical field that is a bonus!Highlights5 weeks annual leaveInsurance bonus included in packageExcellent and clear progressional pathway Fun and hardworking team with supportive managementGreat location - enjoy being close to the Wellington train station and the hustle and bustle of the working city lifePlease note; all applicants must be able to provide two referees, a clear ministry of justice check, and proof of vaccination against COVID-19.If this sounds like the next step in your career, we’d love it if you applied today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are on the lookout for experienced Customer Service Representative for a permanent role, based in Wellington Central. This is an excellent opportunity to join a fun, social, hardworking and passionate group of individuals who like to provide an excellent service to their client base.About the roleThe hours are between 7.30 - 5.00pm working Monday to Friday.Answer all incoming calls in a timely manner to achieve first call resolution Check and confirm customer information is correct and up to dateProvide clear information and instructions to all customers Respect and adhere to customer confidentialityLiaise with external providers Manage applications as required About youCall Centre experience is desirable but we are open to a range of candidates who have proven customer service experienceAccurate data entryAbility to remain calm under pressureBe a reliable candidate who is self motivatedMicrosoft Office knowledge is desirableIf you have an interest or background knowledge in the medical field that is a bonus!Highlights5 weeks annual leaveInsurance bonus included in packageExcellent and clear progressional pathway Fun and hardworking team with supportive managementGreat location - enjoy being close to the Wellington train station and the hustle and bustle of the working city lifePlease note; all applicants must be able to provide two referees, a clear ministry of justice check, and proof of vaccination against COVID-19.If this sounds like the next step in your career, we’d love it if you applied today! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • middleton, canterbury
      • permanent
      • NZ$70,000 - NZ$90,000 per year
      • full-time
      What an exciting opportunity to join an exciting and growing Software Technology business based in the Health care and Pharmaceutical industries. We are currently supporting an organisation in finding a Client Relationship Manager, who wants to grow and develop with a market leader in its field. This is a role where you will support the NZ and Australian business, and for your drive and work ethic you will be rewarded with a competitive salary, the ability to work from home (at this stage one day a week), as well as growing professionally with a national leader in its relative field. This role would suit someone who is looking for Full Time employment, and able to commit to Monday to Friday normal working hours. About the role:Manage communication to the organisation and its service providers through phone and emailAssist clients with log in help, setting up new users, device specifications and generally help clients when they have a problem or need helpEnsure CRM database is managed correctly and updated accordinglyManage email and phone queries from all users of the softwareAbout you:A customer centric and focused person who strives to achieve the best for your clients.Experience in the Health and/or Pharmacy industries would be beneficialA high level of attention to detail A pragmatic approach and the ability to use your own initiativeStrong analytical skillsIf you are keen to apply, and looking for a new challenge then please apply, or alternatively if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you,At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      What an exciting opportunity to join an exciting and growing Software Technology business based in the Health care and Pharmaceutical industries. We are currently supporting an organisation in finding a Client Relationship Manager, who wants to grow and develop with a market leader in its field. This is a role where you will support the NZ and Australian business, and for your drive and work ethic you will be rewarded with a competitive salary, the ability to work from home (at this stage one day a week), as well as growing professionally with a national leader in its relative field. This role would suit someone who is looking for Full Time employment, and able to commit to Monday to Friday normal working hours. About the role:Manage communication to the organisation and its service providers through phone and emailAssist clients with log in help, setting up new users, device specifications and generally help clients when they have a problem or need helpEnsure CRM database is managed correctly and updated accordinglyManage email and phone queries from all users of the softwareAbout you:A customer centric and focused person who strives to achieve the best for your clients.Experience in the Health and/or Pharmacy industries would be beneficialA high level of attention to detail A pragmatic approach and the ability to use your own initiativeStrong analytical skillsIf you are keen to apply, and looking for a new challenge then please apply, or alternatively if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you,At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$50,000 - NZ$52,000 per year
      • part-time
      We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeWednesday - Sunday 30 hours 2.30pm - 9pm.$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact jade.woodhall@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeWednesday - Sunday 30 hours 2.30pm - 9pm.$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact jade.woodhall@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • temporary
      • NZ$24.00 - NZ$26.00, per hour, 8% holiday pay
      • full-time
      Do you enjoy supporting customers, setting them up for success? Are you looking to expand your experience in B2B sales?Come and join a dynamic team in Wellington's CBD working for a global, financial services organization supporting SME's facilitate sales through our payment solutions. Full-time temporary contract with the potential to go permanentMonday - Friday 8am - 5pm $26 per hour plus 8% holiday payThe Team:Leading the way in global payment solutions, this team supports small to medium-size business customers within Australia and New Zealand's leading banks.This dynamic team is on the lookout for a Sales Consultant with the innate ability to build rapport, problem-solve and convert leads into sales. You would be joining a supportive, fun-loving team, with a passion for results and success. The Role:As a Sales Consultant you will be;Responding to qualified leads through various customer channels Communicating with customers over the phone, email, and live chatBuilding rapport and understanding of the customer's needs Finding the best payment solution for their businessProcessing orders and paymentsSound like you?The ideal candidate would have;Background in Customer Service and SalesExperience in B2B sales beneficialStrong communication skills – both written and verbal"Live Chat" experience beneficialAttention to detailClear MOJClear Credit CheckNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Do you enjoy supporting customers, setting them up for success? Are you looking to expand your experience in B2B sales?Come and join a dynamic team in Wellington's CBD working for a global, financial services organization supporting SME's facilitate sales through our payment solutions. Full-time temporary contract with the potential to go permanentMonday - Friday 8am - 5pm $26 per hour plus 8% holiday payThe Team:Leading the way in global payment solutions, this team supports small to medium-size business customers within Australia and New Zealand's leading banks.This dynamic team is on the lookout for a Sales Consultant with the innate ability to build rapport, problem-solve and convert leads into sales. You would be joining a supportive, fun-loving team, with a passion for results and success. The Role:As a Sales Consultant you will be;Responding to qualified leads through various customer channels Communicating with customers over the phone, email, and live chatBuilding rapport and understanding of the customer's needs Finding the best payment solution for their businessProcessing orders and paymentsSound like you?The ideal candidate would have;Background in Customer Service and SalesExperience in B2B sales beneficialStrong communication skills – both written and verbal"Live Chat" experience beneficialAttention to detailClear MOJClear Credit CheckNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$55,000, per year, 50-55k Albany location!
      • full-time
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • levin, manawatu
      • temporary
      • NZ$47,000 - NZ$55,000 per year
      • full-time
      The companyA well known Contact Centre are seeking extra support to cover their busy spell over the next 6 months. A fun, dynamic and team focused working environment with supportive management! This company are based in LEVIN. The roleSupport the company with general customer service duties such as: processing online ordersmaking outbound callsadministration and data entrycontacting customers for correct information supporting existing staff with extra volumes of work This role is temporary however if you prove your value there are mutliple opportunities to go permanent or be extended. About You experienced customer service representativeavailable to start work ASAPflexible between 8am-5pmprovide 2 x valid references hold NZ working rights tech savvyclear creditThe process If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand. Should you wish to discuss things further then please call me on 04 471 4876 or email me at miria.jacobs@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The companyA well known Contact Centre are seeking extra support to cover their busy spell over the next 6 months. A fun, dynamic and team focused working environment with supportive management! This company are based in LEVIN. The roleSupport the company with general customer service duties such as: processing online ordersmaking outbound callsadministration and data entrycontacting customers for correct information supporting existing staff with extra volumes of work This role is temporary however if you prove your value there are mutliple opportunities to go permanent or be extended. About You experienced customer service representativeavailable to start work ASAPflexible between 8am-5pmprovide 2 x valid references hold NZ working rights tech savvyclear creditThe process If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand. Should you wish to discuss things further then please call me on 04 471 4876 or email me at miria.jacobs@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$54,000, per year, Free parking, 54k, training and support
      • full-time
      Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • temporary
      • NZ$25.00 - NZ$26.00 per hour
      • full-time
      The companyA well known Contact Centre are seeking extra support to cover their busy spell over the next 3 months. A fun, dynamic and team focused working environment with supportive management! The roleSupport the company with general customer service duties such as: processing online ordersmaking outbound callsadministration and data entrycontacting customers for correct information supporting existing staff with extra volumes of work This role is temporary however if you prove your value there are mutliple opportunities to go permanent or be extended. About You experienced customer service representativeavailable to start work ASAPTuesday - Sundayprovide 2 x valid references hold NZ working rights tech savvyclear creditThe process If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand. Should you wish to discuss things further then please call me on 04 471 4876 or email at miria.jacobs@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The companyA well known Contact Centre are seeking extra support to cover their busy spell over the next 3 months. A fun, dynamic and team focused working environment with supportive management! The roleSupport the company with general customer service duties such as: processing online ordersmaking outbound callsadministration and data entrycontacting customers for correct information supporting existing staff with extra volumes of work This role is temporary however if you prove your value there are mutliple opportunities to go permanent or be extended. About You experienced customer service representativeavailable to start work ASAPTuesday - Sundayprovide 2 x valid references hold NZ working rights tech savvyclear creditThe process If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand. Should you wish to discuss things further then please call me on 04 471 4876 or email at miria.jacobs@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington, wellington
      • temporary
      • NZ$25.00 - NZ$26.00 per hour
      • full-time
      Central Wellington locationFun and supportive team environment The Company:We have some great opportunities available for experienced outbound sales agents! Our client, a highly successful tech business, is driving a new sales campaign and need superstars to get on board! About the role:In this role, you will be provided with warm leads and will be required to contact businesses, compare options, provide the best possible solution for the customer and ultimately close the deal. There is absolutely no cold calling required! What's in it for you?You will be offered a competitve hourly rate, surrounded by a fantastic team and supportive environment, and the opportunity to build your skillset! You will also have a well-recognised New Zealand brand on your CV, enhancing your career opportunities for the future! Sound like you?The perfect candidate will have a bubbly personality, good time management skills and the ability to communicate with people from all walks of life. They will be tech savvy and capable of picking up technical lingo quickly. Additionally, you require:Previous sales experience - preferably B2B Excellent communication skills - both written and verbal Resilience Previous experience in handling a high call volume and managing KPIs in a contact centre environmentClear criminal history and ability to pass a credit check What now?If this sounds like you, hit the "APPLY" button below or send your CV and cover letter to sarah.colenso@randstad.co.nz!If you would like to hear about other opportunities, please get in touch! *Must be legally entitled to work in NZAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Central Wellington locationFun and supportive team environment The Company:We have some great opportunities available for experienced outbound sales agents! Our client, a highly successful tech business, is driving a new sales campaign and need superstars to get on board! About the role:In this role, you will be provided with warm leads and will be required to contact businesses, compare options, provide the best possible solution for the customer and ultimately close the deal. There is absolutely no cold calling required! What's in it for you?You will be offered a competitve hourly rate, surrounded by a fantastic team and supportive environment, and the opportunity to build your skillset! You will also have a well-recognised New Zealand brand on your CV, enhancing your career opportunities for the future! Sound like you?The perfect candidate will have a bubbly personality, good time management skills and the ability to communicate with people from all walks of life. They will be tech savvy and capable of picking up technical lingo quickly. Additionally, you require:Previous sales experience - preferably B2B Excellent communication skills - both written and verbal Resilience Previous experience in handling a high call volume and managing KPIs in a contact centre environmentClear criminal history and ability to pass a credit check What now?If this sounds like you, hit the "APPLY" button below or send your CV and cover letter to sarah.colenso@randstad.co.nz!If you would like to hear about other opportunities, please get in touch! *Must be legally entitled to work in NZAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • whanganui, manawatu
      • temporary
      • NZ$25.00 - NZ$28.00 per hour
      • full-time
      Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa? The Organisation We have a great opportunity to support New Zealander's from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service / admin professionals and take your experience to the next level. This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do. The Role This role is;Initially a 6 Month Temporary ContractFull Time, 40 HourMonday - Friday, 8am - 5pm$28 per hour + 8% Holiday PayCentral WhanganuiIn this varied role you will be;Responding to a range of inquiries via inbound calls and email.Processing payment requestsAdhoc administration dutiesWorking across multiple systemsPart of a diverse, supportive team environmentNow, what about you? To be successful we are looking for;Good communication skills both written and verbalNatural team players, able to work collaboratively, as well as autonomouslyStrong experience in both customer service/contact centre or administrationTech-savvyAbility to absorb and relay a large scope of informationIf you are interested, please do not hesitate! Apply via the link provided. Please note, to be considered you must have NZ residency or citizen and live locally.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa? The Organisation We have a great opportunity to support New Zealander's from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service / admin professionals and take your experience to the next level. This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do. The Role This role is;Initially a 6 Month Temporary ContractFull Time, 40 HourMonday - Friday, 8am - 5pm$28 per hour + 8% Holiday PayCentral WhanganuiIn this varied role you will be;Responding to a range of inquiries via inbound calls and email.Processing payment requestsAdhoc administration dutiesWorking across multiple systemsPart of a diverse, supportive team environmentNow, what about you? To be successful we are looking for;Good communication skills both written and verbalNatural team players, able to work collaboratively, as well as autonomouslyStrong experience in both customer service/contact centre or administrationTech-savvyAbility to absorb and relay a large scope of informationIf you are interested, please do not hesitate! Apply via the link provided. Please note, to be considered you must have NZ residency or citizen and live locally.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • lower hutt, wellington
      • permanent
      • NZ$50,000 - NZ$55,000, per year, health insurance, kiwisaver
      • full-time
      The CompanyNZ owned and operated, our client is a payroll solutions provider with vacancies in their growing customer service helpdesk. Based in Lower Hutt, as well as Work from Home, this is a great opportunity to further your customer service skills within the finance sector. We are looking for individuals to join the team in a permanent, full time capacity. With remote onboarding and extensive/ongoing training and development, this a fantastic long term opportunity for any individual looking for flexible work options and career progression in the Wellington Region. About the RoleJoin the team as a customer support consultant and be the first point of contact for internal customer payroll enquiries via phone and email. For this team, it’s all about supporting the customer. Dealing with payroll can be complicated but this team keep it simple. Answer and action customer queriesProduce notes and customer communications to a professional standard Provide advice, solutions and exceptional serviceData entry and administrative tasks Hit monthly targets and KPI’s What you will need to exceed In this role, you will gain payroll product and software knowledge through ongoing, developmental training. Payroll experience is not essential, just strong customer service experience and a willingness to learn and develop skills in this area. Our client is particularly looking for an individual with the following attributes;Energetic and motivated individual with a ‘Can do’ attitudeAn analytical approach to problem solving Patience to work through a range of queriesFair amount of computer knowledge and competence Effective communication and customer service skills - able to speak clearly and concisely in both written and verbal forms.Polite and professional What you will get in returnYou will be part of a successfully growing company, receive great training with opportunity to progress after only 6 months and fantastic health, leisure and general benefits.Flexibility work from home options but based out of Lower Hutt office$52,000 per annum salary Shifts between 7am - 7pm, Monday - Friday Southern Cross health insuranceMarion health care and access to holiday homesMonthly bonuses Next StepsIf you are interested, please APPLY via the link below. Please note; all applicants must have full, unrestricted work rights and be based in the Wellington Region, able to commute to Lower Hutt, 2 days a week. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The CompanyNZ owned and operated, our client is a payroll solutions provider with vacancies in their growing customer service helpdesk. Based in Lower Hutt, as well as Work from Home, this is a great opportunity to further your customer service skills within the finance sector. We are looking for individuals to join the team in a permanent, full time capacity. With remote onboarding and extensive/ongoing training and development, this a fantastic long term opportunity for any individual looking for flexible work options and career progression in the Wellington Region. About the RoleJoin the team as a customer support consultant and be the first point of contact for internal customer payroll enquiries via phone and email. For this team, it’s all about supporting the customer. Dealing with payroll can be complicated but this team keep it simple. Answer and action customer queriesProduce notes and customer communications to a professional standard Provide advice, solutions and exceptional serviceData entry and administrative tasks Hit monthly targets and KPI’s What you will need to exceed In this role, you will gain payroll product and software knowledge through ongoing, developmental training. Payroll experience is not essential, just strong customer service experience and a willingness to learn and develop skills in this area. Our client is particularly looking for an individual with the following attributes;Energetic and motivated individual with a ‘Can do’ attitudeAn analytical approach to problem solving Patience to work through a range of queriesFair amount of computer knowledge and competence Effective communication and customer service skills - able to speak clearly and concisely in both written and verbal forms.Polite and professional What you will get in returnYou will be part of a successfully growing company, receive great training with opportunity to progress after only 6 months and fantastic health, leisure and general benefits.Flexibility work from home options but based out of Lower Hutt office$52,000 per annum salary Shifts between 7am - 7pm, Monday - Friday Southern Cross health insuranceMarion health care and access to holiday homesMonthly bonuses Next StepsIf you are interested, please APPLY via the link below. Please note; all applicants must have full, unrestricted work rights and be based in the Wellington Region, able to commute to Lower Hutt, 2 days a week. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington central
      • permanent
      • NZ$50,000 - NZ$52,000 per year
      • part-time
      We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeSaturday - Sunday8am - 4.30pm & 9am - 5.30pm$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact amelia.pullen@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are looking for a passionate customer service professional that is looking for their next role within Government, utilising their customer service skills supporting both the public and our local environment.This Government agency is based in the heart of Wellington's CBD, but has a wide regional scope. If you are looking for a long term opportunity that provides various development pathways in the political and environmental sciences space then this could be the opportunity for you! Permanent - Part TimeSaturday - Sunday8am - 4.30pm & 9am - 5.30pm$50 -52,000 per annum pro-rataWellington CBD locationThe RoleIn this role, you will be supporting the public, making good use of your customer service skills, taking inquiries, and providing up-to-date information via telephone, email, and social media streams.This is a great opportunity to join a close-knit, sociable team that keeps the capital moving and helps protect the region's environment! Expand your customer service skills and add value to your fellow Wellingtonians, supporting the public as a voice of local government.The PeopleWe are looking for a candidate with strong customer service experience, that's a natural communicator, team player and resilient when working in a fast-pace environment - as we all know, dealing with the public can be hard at times!No previous contact center experience necessary, as this supportive team provide indepth and ongoing training. Whether you've been in hospitality, retail or tourism you'll get the training required to get you up to speed, so long as your eager to learn and develop your customer service skills. If you have studied/are studing a Bachelors Degree in Science, focusing on Environmental Science, Marine Biology, Geology, or even a Commerce degree focusing on Political Science, or Local Governance, then this could also be a great opportunity to start your career in an organisation with various career pathways down the line.The Desired Candidates Would Have:Strong Local Knowledge of Wellington AreaNaturally Customer-Centric ApproachResilience & Ability to Work Under PressureGreat Communication SkillsEmpathyAssertiveness Problem ResolutionPermanent NZ Work Rights.If this sounds like you, do not hesitate, apply today or contact amelia.pullen@randstad.co.nz for more details.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington, wellington
      • permanent
      • NZ$47,000 - NZ$48,000, per year, on site parking, gym on site, social club
      • full-time
      Are you looking for your next customer service opportunity? We are seeking a passionate customer service representative to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a busy environment Full unrestricted work rights in New Zealand Access to a vehicleExperience using CRM systems or SAP Excellent phone communicationExcellent administration follow up - data entry and logging ordersAbout the role:Contact centre environmentImmediate startBusy environment - be able to multitaskCustomer resolutionMonday to Friday Shift patterns between 10am - 9pm (10.30 - 7, 11.30 - 8 and 12.30 - 9)Excellent on site training BenefitsAward winning contact centre Parking Excellent team culture Gym on site Fruit available daily If you would like to apply, please submit your most up to date resume. Please note you must be able to pass a preemployment drug test to be considered for this role. If you have any further questions please do not hesitate to contact me via email on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking for your next customer service opportunity? We are seeking a passionate customer service representative to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns will include working up until 9pm. About you:Thrive under pressure in a busy environment Full unrestricted work rights in New Zealand Access to a vehicleExperience using CRM systems or SAP Excellent phone communicationExcellent administration follow up - data entry and logging ordersAbout the role:Contact centre environmentImmediate startBusy environment - be able to multitaskCustomer resolutionMonday to Friday Shift patterns between 10am - 9pm (10.30 - 7, 11.30 - 8 and 12.30 - 9)Excellent on site training BenefitsAward winning contact centre Parking Excellent team culture Gym on site Fruit available daily If you would like to apply, please submit your most up to date resume. Please note you must be able to pass a preemployment drug test to be considered for this role. If you have any further questions please do not hesitate to contact me via email on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington, wellington
      • temporary
      • NZ$23.50 - NZ$24.00 per hour
      • full-time
      Are you looking for an immediate start? Do you have customer service experience based on the phone or contact centre experience? Apply now!We are looking for a Customer Service Representative to start a temporary assignment immediately until 30 June. This is to support a contact centre team of about 12 with their current workload. You will be paired up with a buddy and trained to be confident on the phone and task at hand. You will predominantly be making warm outbound calls to book appointments, the company is within the Electricity sector. Hours/ shifts are rotating with the hours between 9.30am - 7.00pm, Monday to Friday. About you (we hope you have):Excellent communication skills - both written and verbalContact centre experience OR proven customer service skills The ability to learn/train remotely (from home) and pick up new systems fastThe ability to multitask Active listening skillsResilience HighlightsImmediate start Wellington central role and work from home flexibility Supportive and fun team environment Please note you will be required to pass a pre-employment drug test to be successful for this position. If you would like to know more about this opportunity, please click Apply Now. If you have any further questions please do not hesitate to email me on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking for an immediate start? Do you have customer service experience based on the phone or contact centre experience? Apply now!We are looking for a Customer Service Representative to start a temporary assignment immediately until 30 June. This is to support a contact centre team of about 12 with their current workload. You will be paired up with a buddy and trained to be confident on the phone and task at hand. You will predominantly be making warm outbound calls to book appointments, the company is within the Electricity sector. Hours/ shifts are rotating with the hours between 9.30am - 7.00pm, Monday to Friday. About you (we hope you have):Excellent communication skills - both written and verbalContact centre experience OR proven customer service skills The ability to learn/train remotely (from home) and pick up new systems fastThe ability to multitask Active listening skillsResilience HighlightsImmediate start Wellington central role and work from home flexibility Supportive and fun team environment Please note you will be required to pass a pre-employment drug test to be successful for this position. If you would like to know more about this opportunity, please click Apply Now. If you have any further questions please do not hesitate to email me on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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