what is a insurance coverage?

If you possess strong analytical and sales skills, you may find the insurance industry to be a fulfilling career path. Your role would involve selling insurance coverage, offering advice on insurance needs, and processing customer claims. The insurance industry covers a broad range of areas, enabling you to work with both individuals and businesses to help safeguard their investments. As a insurance coverage specialist, you would assist clients in finding insurance policies that meet their specific needs, protecting them from potential losses due to unforeseen circumstances. 

Working for an insurance company as a insurance coverage specialist, you would have a comprehensive understanding of the insurance industry and be able to help companies assess risks and identify coverage that best meets their needs. For example, you could specialise in the mining industry, where you would help companies find appropriate insurance coverage for employee injuries and other factors that may lead to loss of income or losses. Being a insurance coverage specialist involves much more than just selling policies – you could even become an insurance claims investigator and work with the insurance company to investigate claims.

view vacancies

average coverage salary

As an insurance coverage specialist in New Zealand, the average yearly salary is $85,000. However, if you are new to the industry, your take-home salary may be lower, starting at around $75,000 due to your limited experience. But don't worry, you can increase your earnings by enhancing your qualifications, obtaining additional certifications, or gaining more experience. In fact, some insurance specialists with advanced expertise make over $95,000 annually.

how to increase your salary as an insurance coverage specialist

As an insurance professional, your earnings can vary based on your area of specialisation and the services you offer. Certain roles, such as those requiring additional qualifications or dealing with complex cases, typically have higher income brackets. Additionally, the size of the insurance company you work for can impact your compensation, with larger companies offering more attractive remuneration packages.

Location also plays a role in determining your earnings. Working in metropolitan areas with high demand for insurance products generally results in higher pay than in small cities. Furthermore, the demand for insurance specialists and the cost of living in your area can also affect your earnings.


view careers

types of insurance coverage

Some of the specialisations in insurance coverage include:

  • insurance broker: as an insurance broker, you work with clients and negotiate the terms of an insurance policy. You partner with insurance service providers to offer clients a wide range of policies. You also mediate interactions between customers and insurance companies.
  • insurance agent: as an insurance agent, you work with insurance companies to market coverage to customers. Your job involves contacting leads and explaining policy options, terms and conditions. You also guide clients through the purchase process of insurance policies. Unlike other insurance professionals, you have a licence to sell annuities and mutual funds.
  • insurance claims investigator: as an insurance claims investigator, you research claims presented to the company. Your job is to identify discrepancies in claims, visit accident scenes and interview witnesses to determine the legitimacy of the claims.
two smiling females working with laptop
two smiling females working with laptop

working as a insurance coverage

As a insurance coverage specialist, you assist clients in identifying the insurance policies they require. Let's explore some of the coverage specialists' duties, responsibilities and work environments.


education and skills

Formal education is mandatory for insurance coverage specialists since they need expert knowledge of insurance products to help clients. Some of the qualifications include:

  • vocational education training or bachelor’s degree: if you have completed Year 10, you can pursue VET courses in financial services and business. Certificate courses are available to equip you with the knowledge and skills. Consider pursuing diploma or advanced diploma courses to improve your job prospects. Alternatively, if you completed Year 12, pursue a bachelor's degree in actuarial science and business courses to boost your competitiveness in the job market.
  • experience: to work as an insurance coverage specialist, you require experience working in the insurance industry. Start with internships and entry-level jobs, like being an insurance agent or broker.

Aside from educational qualifications, you require the following qualities to become an insurance coverage specialist:

coverage skills and competencies

  • communication skills: you rely on communication skills to explain the insurance coverage to clients and potential customers. Active listening skills help you absorb information and understand a client's requirements to make accurate recommendations. You can improve your communication skills by engaging in discussions on various topics.
  • attention to detail: as an insurance coverage specialist, it is important to understand every aspect of the insurance product to explain them to clients. Your attentiveness to details helps you pay attention to the fine print and understand the terms and conditions of the insurance coverage. Your detail-oriented skills are also useful when a client is making an insurance claim since you can review the damages and evaluate the likely payout.
  • patience: working as an insurance coverage specialist is similar to a sales role and requires patience and persistence. Most clients take time to decide on the insurance coverage they require, and it is important to be patient and convincing. Your patience gives your potential customers time to evaluate the products and make an informed decision.
  • quick learner: as an insurance coverage specialist, being a quick learner is crucial since insurance companies develop new products daily. You require in-depth knowledge of insurance products, and being a quick learner helps you understand the packages and their benefits to customers.

FAQs about working as a coverage

Here, you will find the answers to the most frequently asked questions about the profession of an insurance coverage specialist.

thank you for subscribing to your personalised job alerts.