what is a credit officer?

As a credit officer, you possess a wealth of knowledge regarding the loans and credit options provided by your employer. You are familiar with the necessary requirements for loan applications and your role involves guiding clients to select the most suitable loan products and providing advice on the requirements for application. Essentially, you act as a mediator between applicants and financial institutions to negotiate credit arrangements that fulfil the interests of both parties.

Credit officers work as consultants in financial institutions that specialise in one type of loan, such as mortgages, credit unions, or finance companies. If you work in a bank with a variety of credit products, you possess a clear understanding of the product requirements. In your capacity as a credit officer, you assist clients with loans for cars, homes, and businesses. You evaluate an applicant's ability to repay the loan by assessing various requirements and stipulations, and review their industry and other income streams. For instance, if an applicant is a casual worker in a specific industry, you would consider their potential income sources.

view vacancies

average credit officer salary

The salary of a credit officer can vary depending on several factors. On average, credit officers earn $70,000 per year, but those in entry-level positions typically earn around $65,000 annually. As you gain experience and acquire additional qualifications, your salary can increase up to $75,000 per year.

what factors affect the remuneration package of a credit officer?

Your earnings as a credit officer are influenced by several factors. If you have limited experience, you may receive a lower salary due to your limited knowledge of credit products. However, as you gain industry knowledge through years of experience, your earnings will increase. Your qualifications also play a role in determining your remuneration package. Those with vocational education training qualifications may earn less than those with a bachelor's degree. Obtaining additional certifications and qualifications can boost your earnings.

The size of the organisation you work for also affects your earnings. If you work for a small financial institution or credit union, your earnings may be lower due to limited resources. On the other hand, working for a big bank may result in higher earnings due to the complexity of tasks and unlimited resources available.

view careers

types of credit officers

The types of credit officers depend on the loan products they offer. Some credit officers include:

  • mortgage credit officers: as a home credit officer, you guide customers looking for home financing options. You check their financial data and conduct a risk assessment. Based on the evaluation, you recommend whether or not to approve an application.
  • business credit officers: as a credit officer offering loan products to companies and businesses, you require expert knowledge of the requirements for extending the loan facilities. You review the audited financial statements of companies and guide businesses through the application process. You assess a business’s ability to repay the loan by checking the performance of its products or services in the market.
  • personal loans credit officers: as a credit officer, you guide clients applying for personal loans, help them fill out the application forms, and collect the relevant information. You also check customers' employment records and income data.
female in front of computer
female in front of computer

working as a credit officer

Working as a credit officer involves helping people meet their financial goals using credit facilities. Let’s explore the duties and daily activities of credit officers.


education and skills

To become a credit officer, you require the following qualifications:

  • education: pursue a vocational education training course like Certificate IV in finance and mortgage broking. Completing a course like a diploma in finance and mortgage broking management or banking services management also prepares you for the role. A bachelor’s degree gives you a competitive advantage in the job market.
  • experience: you require entry-level experience in financial institutions to learn the ropes and become a successful credit officer. You can also become a credit analyst and work your way up to become a credit officer.

FAQs about working as a credit officer

Here, you will find the answers to the most frequently asked questions about the profession of a credit officer.

thank you for subscribing to your personalised job alerts.