what is an office administrator?

As an office administrator, you deliver general office support and complete administrative tasks, including scheduling appointments, making travel arrangements and preparing reports. Your duties are secretarial. Therefore, expect to take notes in meetings, answer phones and oversee the logistics of the office. You also collaborate with supervisors about projects while overseeing other secretaries.

Office administrators working in specialised fields or promoted to the position of executive office administrator often require additional training or education. In these positions, your duties include logistical tasks like restocking the office with new supplies. You also send and open the mail and coordinate different schedules.

As an office administrator, you are a source of information for the public and the face of the company. This requires high professionalism and the ability to remain composed in different circumstances and settings. You also manage and complete performance reports on other office administrators, especially if you work for a large corporation with many employee teams. When the company hires new employees, you help with their paperwork, training and setting up their workspaces.

An office administrator manages a complex calendar for personal appointments and professional meetings for managers and supervisors. Your role requires performing industry-specific research and creating documents for upcoming presentations or meetings. Daily tasks involve proofreading and preparing different types of reports.

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average office administrator salary

As an office administrator, you earn a remuneration package of $58,000 per year. The remuneration package fluctuates based on various factors. In an entry-level position, you receive a salary of $51,000 annually due to your minimal experience. The most experienced office administrators earn up to $65,000 yearly.

what factors affect your salary as an office administrator?

Office administrators have variable salaries depending on various factors. While you don’t require formal communication, some tasks require knowledge in specific fields. For instance, if you work as a legal office administrator, you earn a higher salary due to the additional qualifications required. The industry you work in may require technical knowledge to perform some tasks. For instance, working in mining and manufacturing industries requires knowledge of their processes.

The location and company size also affects your earnings. When you work in metro areas, you are likely to earn more due to the high demand for the role. Working in a large organisation also boosts your earning potential since big companies have complex responsibilities and high remuneration.

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types of office administrators

The types of office administrator positions include:

  • legal office administrators: as a legal admin assistant, you assist lawyers and paralegals with administrative work. You file clients' paperwork, conduct research and take notes during client consultations. You also receive correspondence and send letters on behalf of lawyers.
  • executive office administrators: as an executive admin assistant, you help top-level managers accomplish their functions. You prepare their work schedules, organise appointments and write minutes in meetings. Other administration tasks may include hiring employees and bookkeeping.
  • local government office administrator: as an office administrator in local government, you support council departments. You also help members of the public in receiving government services.



working as an office administrator

Working as an office administrator requires organisational skills to perform multiple tasks required in the role. Let's explore some of the tasks, duties and responsibilities associated with the role.

smiling female and male working together
smiling female and male working together

education and skills

There are no specific requirements to become an office administrator. However, a business administration qualification, such as a certificate or diploma, may be useful.

Office administrators can complete a New Zealand Certificate in Business (Levels 3 and 4) or a New Zealand Diploma in Business (Level 5) while working. Industry training organisation Skills oversees workplace assessments.

office administrator skills and competencies

  • organisational skills: as an office administrator, you handle numerous duties for various executives. You require organisational skills to prioritise your work and optimise your duties. Organisation skills help you create a schedule for each executive and plan the calendar for work activities of the month. Depending on the plan for each day, you adapt to changes and ensure every task is completed.
  • interpersonal skills: as an office administrator, you work with other professionals, making interpersonal skills valuable. It is important to gain the trust of your boss and manager, which gives you great autonomy to get the work done with little supervision. Interpersonal skills are also important for interacting with people and other employees working on similar projects.
  • computer skills: as an office administrator, your responsibilities require computer use. For instance, you prepare reports, book travel arrangements, and prepare work calendars. Having computer skills helps you complete tasks with minimal disruption to your workflow.
  • communication skills: you rely on excellent written and verbal communication skills to handle emails and telephone calls from clients. Your written communication skills help you write reports and presentations.

FAQs about working as an office administrator

Here, you will find the answers to the most frequently asked questions about the office administrator profession.

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