customer care specialist.

• Financial Targets: Meet or exceed sales goals—volume, retention, and revenue.
• Customer Service: Deliver exceptional phone support; respond quickly, accurately, and professionally; escalate issues when needed.
• Process & Accuracy: Use your time effectively, maintain precise records, and follow risk/compliance procedures—especially with high-risk merchants.
• Risk & Compliance: Stay current on policies and standards, apply pricing guidelines, collaborate across teams to meet customer needs, and support a positive team environment.

What You’ll Need to Succeed:

• Proven sales experience (e.g., call centre, door-to-door, retail).
• Resilience—rejection drives you forward.
• Adaptable mindset—thrive in a fast-paced setting with changing priorities.
• Comfortable working independently and in teams.
• Strong adherence to rules, procedures, and compliance.
• Excellent spoken and written communication skills.
• Proficient with Microsoft Excel and data management.

• Clear criminal history and successful credit check.
• NZ citizen or permanent resident.
• Willingness to complete any required pre-employment testing.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.