customer service representative.

• Provide first-call resolution for customer and whānau enquiries
• Manage inbound and outbound calls with a high level of accuracy
• Maintain detailed records and update databases efficiently
• Interpret and apply policies and regulations to various customer enquiries
• Collaborate with team members to ensure a timely and responsive service

​Skills & Experience

• Previous experience in a customer-facing or contact centre role
• Excellent oral, listening, and written communication skills
• High degree of computer literacy and ability to learn new systems
• Proven ability to remain composed and focused under pressure

​Benefits

• Competitive hourly rate of $28.
• Central Whanganui office location
• Immediate start with a three-month initial term and potential for extension
• Consistent business hours provide great work/life balance
• Opportunity to gain experience within a large, purpose-driven organisation

​About the Culture

You will join a large, national organisation dedicated to improving the wellbeing of all New Zealanders. People enjoy working in this team because it fosters a culturally safe and inclusive environment where everyone is encouraged to bring their best to work. The culture is built on collaboration, helping others succeed, and maintaining a strong spirit of service to the community.

​How to apply

Click APPLY or contact the Randstad Business Support team for a confidential discussion​ on 04 471 4872.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.