- A large, well-established organisation is looking for a versatile, agile leader for a temporary contract to oversee a key customer service delivery branch. This role focuses on streamlining communication, managing daily operations, and ensuring that high-volume customer interactions are handled with consistency, empathy, and professionalism.The successful candidate will step in to lead a diverse team, focusing on maintaining high-quality outcomes, hittingA large, well-established organisation is looking for a versatile, agile leader for a temporary contract to oversee a key customer service delivery branch. This role focuses on streamlining communication, managing daily operations, and ensuring that high-volume customer interactions are handled with consistency, empathy, and professionalism.The successful candidate will step in to lead a diverse team, focusing on maintaining high-quality outcomes, hitting
- About the OpportunityWe are looking for a customer-centric Service Desk Analyst to join a critical business enablement group in Wellington. In this role, you will serve as the "voice and face" of the Information Technology group, providing essential support, guidance, and advice to staff nation-wide.This is a temporary position perfect for a technical problem-solver who excels in a collaborative, fast-paced environment.Key ResponsibilitiesTechnical SupportAbout the OpportunityWe are looking for a customer-centric Service Desk Analyst to join a critical business enablement group in Wellington. In this role, you will serve as the "voice and face" of the Information Technology group, providing essential support, guidance, and advice to staff nation-wide.This is a temporary position perfect for a technical problem-solver who excels in a collaborative, fast-paced environment.Key ResponsibilitiesTechnical Support
- About the role Join the Digital Customer Experience team of one of New Zealand's largest retail brands to deliver a group-wide CRM transformation. You will ensure platform scalability, maintain high-uptime production environments, and integrate digital agent service experiences into a brand-new e-commerce platform.Duties:Lead the configuration, deployment, and ongoing enhancement of the CRM suite.Integrate digital agent service products into the core web aAbout the role Join the Digital Customer Experience team of one of New Zealand's largest retail brands to deliver a group-wide CRM transformation. You will ensure platform scalability, maintain high-uptime production environments, and integrate digital agent service experiences into a brand-new e-commerce platform.Duties:Lead the configuration, deployment, and ongoing enhancement of the CRM suite.Integrate digital agent service products into the core web a
