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      • whanganui, manawatu
      • temporary
      • NZ$25.00 - NZ$28.00 per hour
      • full-time
      Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa? The Organisation We have a great opportunity to support New Zealander's from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service / admin professionals and take your experience to the next level. This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do. The Role This role is;Initially a 6 Month Temporary ContractFull Time, 40 HourMonday - Friday, 8am - 5pm$28 per hour + 8% Holiday PayCentral WhanganuiIn this varied role you will be;Responding to a range of inquiries via inbound calls and email.Processing payment requestsAdhoc administration dutiesWorking across multiple systemsPart of a diverse, supportive team environmentNow, what about you? To be successful we are looking for;Good communication skills both written and verbalNatural team players, able to work collaboratively, as well as autonomouslyStrong experience in both customer service/contact centre or administrationTech-savvyAbility to absorb and relay a large scope of informationIf you are interested, please do not hesitate! Apply via the link provided. Please note, to be considered you must have NZ residency or citizen and live locally.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa? The Organisation We have a great opportunity to support New Zealander's from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service / admin professionals and take your experience to the next level. This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do. The Role This role is;Initially a 6 Month Temporary ContractFull Time, 40 HourMonday - Friday, 8am - 5pm$28 per hour + 8% Holiday PayCentral WhanganuiIn this varied role you will be;Responding to a range of inquiries via inbound calls and email.Processing payment requestsAdhoc administration dutiesWorking across multiple systemsPart of a diverse, supportive team environmentNow, what about you? To be successful we are looking for;Good communication skills both written and verbalNatural team players, able to work collaboratively, as well as autonomouslyStrong experience in both customer service/contact centre or administrationTech-savvyAbility to absorb and relay a large scope of informationIf you are interested, please do not hesitate! Apply via the link provided. Please note, to be considered you must have NZ residency or citizen and live locally.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • auckland, auckland
      • temporary
      • NZ$23.00 per hour
      • full-time
      In the role of Survey Interviewer (Data Collection Specialist), you will work in close partnership with other Data Collection teams, to build relationships with the business and social communities of Aotearoa, enabling collection of data from all types of respondents via their channel of choice. The role is about providing a great user experience for respondents – one that builds trust, is seamless, convenient, safe and recognises their contribution to Aotearoa.The role: Contacting survey respondents and completing surveys over the phoneDuration : Six weeks starting 7th June, potential to extend further Location: Training is from 7th June to 9th June (9am to 5pm) at their Auckland CBD offices and then work from home Shift: Sundays to Thursdays: Sunday (10am – 6pm), Monday – Thursday (12pm - 8pm) or (1pm -9pm)Pay rate: $23 per hour + 8% holiday payThe ideal candidate will have: Excellent phone manner and etiquette.Experience in call center or customer service.The ability to pick up new systems quickly.Good data entry skills.The ability to build rapport and trust with respondents to complete the survey.If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process. Feel free to email us on temp@randstad.co.nz if you have any questions. We look forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      In the role of Survey Interviewer (Data Collection Specialist), you will work in close partnership with other Data Collection teams, to build relationships with the business and social communities of Aotearoa, enabling collection of data from all types of respondents via their channel of choice. The role is about providing a great user experience for respondents – one that builds trust, is seamless, convenient, safe and recognises their contribution to Aotearoa.The role: Contacting survey respondents and completing surveys over the phoneDuration : Six weeks starting 7th June, potential to extend further Location: Training is from 7th June to 9th June (9am to 5pm) at their Auckland CBD offices and then work from home Shift: Sundays to Thursdays: Sunday (10am – 6pm), Monday – Thursday (12pm - 8pm) or (1pm -9pm)Pay rate: $23 per hour + 8% holiday payThe ideal candidate will have: Excellent phone manner and etiquette.Experience in call center or customer service.The ability to pick up new systems quickly.Good data entry skills.The ability to build rapport and trust with respondents to complete the survey.If you think this sounds like you, please hit the “APPLY” button. We will then send you an application form and more details about the recruitment process. Feel free to email us on temp@randstad.co.nz if you have any questions. We look forward to hearing from you.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$55,000, per year, 50-55k Albany location!
      • full-time
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Information Technology Helpdesk/​Support TechnicianOur client is the fastest growing technology company in New Zealand for their industry and they have an opening for a new team player to join them. Do you want to join a supportive team environment, work in a new looking office location with free parking, an employee recognition scheme and more benefits. Come join a company that you’ll enjoy working for, where you have job security and work life balance. If you have Technology Helpdesk/​Support Technician/ Customer support experience I’d love to hear from you today! Apply now and start ASAP/Open to notice periods.Job location:Albany, North Shore, Auckland, New ZealandAbout the company:A large, multinational technology company in the technology industry. What’s on offer:Permanent opportunity50-55k salaryFull-time Monday-FridaySet 8 week roster 7-3:30pm, 7:30-4pm, 8-4:30pm, 8:30-5pm, 9-5:30pmCorporate eventsOne day working from homeDiscounts on health care and gym membershipEmployee recognition schemeJob Security through lockdownsBeautiful new office located in AlbanyWho we’re looking for:Technical degree would be helpfulService desk phone experience - level 1 or 2Phone Customer/ Technical support experiencePassionate about the customer’s experienceProblem solving mindCommunication skillsAbility to learn quicklyTroubleshooting/problem-solving skillsAbility to work under pressureAdaptabilityTeamwork skillsInterpersonal skillsSupport experienceIntegrityThe role:Work as a team playerProvide excellent customer technical supportAssist product installers over the phone and using emailStay up to date with product informationPromote a professional and positive environment internally and with clientsSolve client technical issues over the phone and using emailLearning and growing on the job with the possibility of moving into a tier two position in the future If this sounds like the next step in your career, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • hamilton, waikato
      • permanent
      • full-time
      We have full-time customer service roles available with our client as a Claim’s Approval Consultant in their Hamilton contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, our client puts their member's health and well-being at the heart of what they do.What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their health care journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledgeContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get in return:Competitive base salary with discounted health insurance and wellness benefitsA free Fit-bit and cash rewards for completing well-being activitiesCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross InsuranceIf this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We have full-time customer service roles available with our client as a Claim’s Approval Consultant in their Hamilton contact centre. Voted as Reader’s Digest’s most trusted Health Insurance brand for 5 years running, our client puts their member's health and well-being at the heart of what they do.What you will be doing:Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situationsGuiding and providing assurance to our members during their health care journeyRespond to member enquiries displaying consistently high levels of professionalismGather information, conduct research, and piece together a case to deliver a confident and clear decisionParticipate in creating and maintaining a positive, supportive and rewarding team environmentContinuously keep up to date with policy, product, and process knowledgeContribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get in return:Competitive base salary with discounted health insurance and wellness benefitsA free Fit-bit and cash rewards for completing well-being activitiesCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentDiscounted Southern Cross InsuranceIf this sounds like you, please click "APPLY"We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albany, auckland
      • permanent
      • NZ$50,000 - NZ$54,000, per year, Free parking, 54k, training and support
      • full-time
      Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Currently working in customer service and are looking for a change? Maybe you’ve worked your way up in a cafe/restaurant/ retail store and you’re looking for an office job with stable hours and a 54k salary? Do you love talking to people? Are you someone who finds customer service rewarding? If so, read on!Would you like the opportunity to work with thousands of retailers across New Zealand in Australia? Receive inbound calls from B2B customers who stock several major brands that my client distributes. Process orders over the phone and via email. Help businesses with product enquiries. Join a close knit team, working in a fast paced, supportive environment. We know that job security is really important to you. Work in the Albany office Monday-Friday, but should a lockdown happen again, relax knowing that your job is secure and you can work from home (No one was made redundant over the pandemic!). If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Key details:54k salaryAlbany LocationFree Parking10:30am - 7pm, Monday to FridayFriendly office environmentAn excellent onboarding experience Support from managersOpportunity to learn, grow and upskillWho we’re looking for:Excellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeProactive problem-solverAbility to build great professional relationships within your team, with internal colleagues and external customers alike.High level of initiative along with excellent organisational and time management skillsExcellent verbal and written communication and a positive professional manner Resilient and able to work under pressureActively participate in company initiatives and activitiesDemonstrates the behaviours required of the team including positivity, a proactive attitude, high attention to detail and strong problem-solving skills. The role:Excellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communicationEnsure you have procedural understanding and competency across all processes Deliver quality customer service through timely, professional Resolving issues and handling escalations from customersDisplay effective, professional communication with the team, colleagues and external customers Managing your workload to ensure company expectations are metSupporting the Team Leader with good communication on workflow and team performanceProactively identifying opportunities to enhance processes and improve the overall outcomes achieved by the team.If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark Allan - Mark.Allan@Randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • wellington, wellington
      • temporary
      • NZ$23.50 - NZ$24.00 per hour
      • full-time
      Are you looking for an immediate start? Do you have customer service experience based on the phone or contact centre experience? Apply now!We are looking for a Customer Service Representative to start a temporary assignment immediately until 30 June. This is to support a contact centre team of about 12 with their current workload. You will be paired up with a buddy and trained to be confident on the phone and task at hand. You will predominantly be making warm outbound calls to book appointments, the company is within the Electricity sector. Hours/ shifts are rotating with the hours between 9.30am - 7.00pm, Monday to Friday. About you (we hope you have):Excellent communication skills - both written and verbalContact centre experience OR proven customer service skills The ability to learn/train remotely (from home) and pick up new systems fastThe ability to multitask Active listening skillsResilience HighlightsImmediate start Wellington central role and work from home flexibility Supportive and fun team environment Please note you will be required to pass a pre-employment drug test to be successful for this position. If you would like to know more about this opportunity, please click Apply Now. If you have any further questions please do not hesitate to email me on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking for an immediate start? Do you have customer service experience based on the phone or contact centre experience? Apply now!We are looking for a Customer Service Representative to start a temporary assignment immediately until 30 June. This is to support a contact centre team of about 12 with their current workload. You will be paired up with a buddy and trained to be confident on the phone and task at hand. You will predominantly be making warm outbound calls to book appointments, the company is within the Electricity sector. Hours/ shifts are rotating with the hours between 9.30am - 7.00pm, Monday to Friday. About you (we hope you have):Excellent communication skills - both written and verbalContact centre experience OR proven customer service skills The ability to learn/train remotely (from home) and pick up new systems fastThe ability to multitask Active listening skillsResilience HighlightsImmediate start Wellington central role and work from home flexibility Supportive and fun team environment Please note you will be required to pass a pre-employment drug test to be successful for this position. If you would like to know more about this opportunity, please click Apply Now. If you have any further questions please do not hesitate to email me on jade.woodhall@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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