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4 jobs found in Auckland

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    • auckland, auckland
    • temporary
    • NZ$58,500 - NZ$58,500, per year, $58,500 p.a, Smart Phone + Data, CBD Based
    • full-time
    $58,500 per annumAuckland CBD6 months fixed term roleMonday to Friday 9am-5pmSmartphone and mobile data provided! Join a thriving international company! If you are looking for a great team environment, with heaps of on the job training and support + a smartphone with free data, read on. This is not your average customer service role, you will help and consult customers through their purchasing journey and provide an excellent customer experience over the phone and using email. Due to recent growth, we have room for someone special to come join the team. If you’re currently in a customer service role and are looking for your next step up please consider applying today. About the role:Provide best in class customer experience to B2C customersSupporting operational activities via various channels: voice, email, live chat, video chat, SMS and social mediaListen and understand the customer’s problem and consult them with a possible solutionRespond to customer queries with a relatable, warm approachProviding best in class customer care to customers, ensuring high customer satisfaction, responding to inquiries and resolving complaints.Convey product knowledge and advise consumers on incentive programs and campaigns to assist customers with their purchasesDeliver exceptional customer care over the phoneUtilise Good Conversion PractisesCapture all customer interactions in the CRM system with a high degree of accuracy and attention to detailEnsure that all customer data and interactions are treated with the utmost confidentialityEmbody the company values in all interactions with customersManage own workload and Meet KPIsAlways remain pleasant, courteous and supportive About you:Excellent verbal and written communication skillsDesire to help othersFlexible and adaptable to changePassionate about customer serviceSelf-motivated with a great work ethic and can-do attitudeAbility to multitask, work under pressure and remain calmProficient computer skills, including use of Word and ExcelSelf-motivated, able to prioritize and problem solveHigh level of trustworthiness and integrity as you will handle sensitive information - Customer privacy must be at the forefront of all that you doComposure, good business acumen and the ability to work well with others If you’re up for a challenge and love helping others apply today!Please note that you must reside in Auckland and have the right to work in New Zealand. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    $58,500 per annumAuckland CBD6 months fixed term roleMonday to Friday 9am-5pmSmartphone and mobile data provided! Join a thriving international company! If you are looking for a great team environment, with heaps of on the job training and support + a smartphone with free data, read on. This is not your average customer service role, you will help and consult customers through their purchasing journey and provide an excellent customer experience over the phone and using email. Due to recent growth, we have room for someone special to come join the team. If you’re currently in a customer service role and are looking for your next step up please consider applying today. About the role:Provide best in class customer experience to B2C customersSupporting operational activities via various channels: voice, email, live chat, video chat, SMS and social mediaListen and understand the customer’s problem and consult them with a possible solutionRespond to customer queries with a relatable, warm approachProviding best in class customer care to customers, ensuring high customer satisfaction, responding to inquiries and resolving complaints.Convey product knowledge and advise consumers on incentive programs and campaigns to assist customers with their purchasesDeliver exceptional customer care over the phoneUtilise Good Conversion PractisesCapture all customer interactions in the CRM system with a high degree of accuracy and attention to detailEnsure that all customer data and interactions are treated with the utmost confidentialityEmbody the company values in all interactions with customersManage own workload and Meet KPIsAlways remain pleasant, courteous and supportive About you:Excellent verbal and written communication skillsDesire to help othersFlexible and adaptable to changePassionate about customer serviceSelf-motivated with a great work ethic and can-do attitudeAbility to multitask, work under pressure and remain calmProficient computer skills, including use of Word and ExcelSelf-motivated, able to prioritize and problem solveHigh level of trustworthiness and integrity as you will handle sensitive information - Customer privacy must be at the forefront of all that you doComposure, good business acumen and the ability to work well with others If you’re up for a challenge and love helping others apply today!Please note that you must reside in Auckland and have the right to work in New Zealand. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • temporary
    • NZ$22.00 - NZ$28.00 per hour
    • full-time
    Temporary opportunityCompetitive hourly ratesAuckland based rolesInbound / outboundWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a supportive team environment. Continue to grow with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound / outbound callsCommunicating products and servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive teamsCompetitive hourly rateOpportunity to grow your skills Supportive team environmentsAuckland based locations If you're looking for temporary work to bring your expertise and continue to learn and grow in a fantastic work environment click the apply button or contact Kasey on (09) 300 4349 or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Temporary opportunityCompetitive hourly ratesAuckland based rolesInbound / outboundWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a supportive team environment. Continue to grow with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound / outbound callsCommunicating products and servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive teamsCompetitive hourly rateOpportunity to grow your skills Supportive team environmentsAuckland based locations If you're looking for temporary work to bring your expertise and continue to learn and grow in a fantastic work environment click the apply button or contact Kasey on (09) 300 4349 or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • temporary
    • full-time
    We have vaccine advisor supervisor opportunities available in a nationwide team across New Zealand. Working within a government organisation, this is an ideal role for someone with team-leading experience or a senior call center representative looking to take a step up in their career. The role: Leading a team of five vaccine advisors across the country.Splitting your time working from home and supporting in the officeCoaching and developing your teamBeing a hands-on leader and also taking calls when neededHelping and supporting your team in reaching their targetsThe ideal candidate: Will have leadership experience in a call centre or has proven experience and skills to step into a leadership role.Excellent communication skillsCan show empathy and understandingEasily build relationships and trust with people.Ability to develop and coach a teamIf this sounds like you please apply through the link or if you want to know more, please reach out to Rajeev on rajeev.prasad@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We have vaccine advisor supervisor opportunities available in a nationwide team across New Zealand. Working within a government organisation, this is an ideal role for someone with team-leading experience or a senior call center representative looking to take a step up in their career. The role: Leading a team of five vaccine advisors across the country.Splitting your time working from home and supporting in the officeCoaching and developing your teamBeing a hands-on leader and also taking calls when neededHelping and supporting your team in reaching their targetsThe ideal candidate: Will have leadership experience in a call centre or has proven experience and skills to step into a leadership role.Excellent communication skillsCan show empathy and understandingEasily build relationships and trust with people.Ability to develop and coach a teamIf this sounds like you please apply through the link or if you want to know more, please reach out to Rajeev on rajeev.prasad@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • temporary
    • full-time
    We are very excited to be working exclusively with St John in the rollout of the covid 19 vaccine across the country. We have a number of work from home Vaccine Advisor roles available. The person in this role will be responsible for education around the vaccine along with scheduling appointments. This is the perfect role for someone with strong customer service experience, great organizational skills, and someone with the ability to work from home. The role: Taking inbound calls from the public dealing with the COVID 19 vaccine.Booking, rescheduling and canceling vaccine appointmentsGiving general advice and answering general queries regarding the vaccine.The role is for a minimum of 3 months with the potential to extend further - a minimum of 3 months commitment is required.$23 per hourImmediate startWhat we can offer: Support and training throughout assignmentOpportunity to further develop skills and experienceOpportunity to upskill to advisor supervisorThe ideal candidate: Will have call centre experience within the last 3 yearsExcellent communication skillsCan show empathy and understandingEasily build relationships and trust with people.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are very excited to be working exclusively with St John in the rollout of the covid 19 vaccine across the country. We have a number of work from home Vaccine Advisor roles available. The person in this role will be responsible for education around the vaccine along with scheduling appointments. This is the perfect role for someone with strong customer service experience, great organizational skills, and someone with the ability to work from home. The role: Taking inbound calls from the public dealing with the COVID 19 vaccine.Booking, rescheduling and canceling vaccine appointmentsGiving general advice and answering general queries regarding the vaccine.The role is for a minimum of 3 months with the potential to extend further - a minimum of 3 months commitment is required.$23 per hourImmediate startWhat we can offer: Support and training throughout assignmentOpportunity to further develop skills and experienceOpportunity to upskill to advisor supervisorThe ideal candidate: Will have call centre experience within the last 3 yearsExcellent communication skillsCan show empathy and understandingEasily build relationships and trust with people.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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