- L1 & L2 IT Helpdesk / Service Desk supportMotivated, approachable professional with a focus on exceptional customer serviceITIL foundation certified or have experience working within an ITIL environmentWellington central office based roleABOUT THE ROLEOur client is seeking an engaging, customer-centric IT Support Analyst to join their busy and growing team in an exciting period of digital transformation. This role offers a dynamic split, with approximatelyL1 & L2 IT Helpdesk / Service Desk supportMotivated, approachable professional with a focus on exceptional customer serviceITIL foundation certified or have experience working within an ITIL environmentWellington central office based roleABOUT THE ROLEOur client is seeking an engaging, customer-centric IT Support Analyst to join their busy and growing team in an exciting period of digital transformation. This role offers a dynamic split, with approximately
- About the Role We are looking for a hands-on, people-centred Business Analyst for a 3-month contract to support a focused project reviewing and improving business processes. This is a field-based discovery role where you will sit with frontline teams to observe real-world practices versus documented procedures where you will work closely with operational staff to identify inefficiencies and recommend practical improvements.Map real versus documented procesAbout the Role We are looking for a hands-on, people-centred Business Analyst for a 3-month contract to support a focused project reviewing and improving business processes. This is a field-based discovery role where you will sit with frontline teams to observe real-world practices versus documented procedures where you will work closely with operational staff to identify inefficiencies and recommend practical improvements.Map real versus documented proces
