- About the role Join the Digital Customer Experience team of one of New Zealand's largest retail brands to deliver a group-wide CRM transformation. You will ensure platform scalability, maintain high-uptime production environments, and integrate digital agent service experiences into a brand-new e-commerce platform.Duties:Lead the configuration, deployment, and ongoing enhancement of the CRM suite.Integrate digital agent service products into the core web aAbout the role Join the Digital Customer Experience team of one of New Zealand's largest retail brands to deliver a group-wide CRM transformation. You will ensure platform scalability, maintain high-uptime production environments, and integrate digital agent service experiences into a brand-new e-commerce platform.Duties:Lead the configuration, deployment, and ongoing enhancement of the CRM suite.Integrate digital agent service products into the core web a
- Lead test cycles, Analyse production data files & Collaborate with SMEs using Jira.Create scenarios from requirements using XML, PSM, and TXT data files.Wellington based, Contract till 30 Nov 2026SKILLS & EXPERIENCEHighly organised and methodical with strong attention to detail.Excellent verbal and written communication skills.Ability to build strong relationships with SMEs.Experience leading, managing, and supporting testing cycles.Ability to create testLead test cycles, Analyse production data files & Collaborate with SMEs using Jira.Create scenarios from requirements using XML, PSM, and TXT data files.Wellington based, Contract till 30 Nov 2026SKILLS & EXPERIENCEHighly organised and methodical with strong attention to detail.Excellent verbal and written communication skills.Ability to build strong relationships with SMEs.Experience leading, managing, and supporting testing cycles.Ability to create test
