ABOUT THE ROLE
As a Senior Systems Engineer, you'll be tasked with supporting Command, Control and Intelligence products. This role involves regular preventive maintenance, incident/request support, and managing ITSM workflows. You'll also be leading and supporting other engineers in these activities. A key part of the job is engaging with end users and businesses, which requires the ability to translate complex technical information into clear, concise communication.
RESPONSIBILITIES
- The role involves performing regular preventative maintenance tasks (daily, weekly, monthly), as well as providing incident and request support and management.
- A key task is managing ITSM (IT Service Management) workflows.
- The role will be responsible for supporting automation and other continuous improvement activities.
- The role includes leading and supporting other engineers in delivering the above-mentioned activities.
- The position requires regular engagement with end users and business representatives, with the responsibility of translating complex technology into clear and concise communication.
SKILLS & EXPERIENCE
This position requires a minimum of 4 years of experience in several key areas
- You should have experience supporting both end users and business representatives, managing and responding to incidents and requests, and completing routine maintenance tasks.
- Experience with vitalised Windows server environments (2008R2-2016) is required, including accessing, managing, and administering virtual Windows server operating systems across multiple environments.
- Experience with Linux server administration, maintenance, and patching, predominantly with Red Hat 6.
- Knowledge and experience in controlling and protecting information for a Government agency are required, along with an understanding of Government legislation and policy (e.g., PRA, PSR, NZISM).
- Experience with SAFe or a similar agile framework is a must.
- Ability to communicate effectively using technical language within the engineering practice and simplify complex technical details for end users.
- Experience with VMware and Hyper-V is essential.
To be considered for this role, you must be able to maintain a minimum of; TOP SECRET and preferably a TOP SECRET SPECIAL security clearance. This is a mandatory requirement for the position.
HOW TO APPLY
Click the APPLY button and include your resume and cover letter or for further information please email Sabrina at sabrina.xavier@randstaddigital.co.nz
* Please note, we can only consider applicants that are legally entitled to work in New Zealand at the time of application
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.