Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving!
The Role:
- Position: 1 temporary position available (chance of extension)
- Duration: 3-6 month assignments
- Start date: ASAP
- Hourly rate: $26-$27 per hour + 8% Holiday pay
- Shift: Must be flexible with days and hours throughout the week, this is likely an evening shift. Must be available between the hours of 7PM - 7AM
- They operate 7 days a week. Potential weekend work.
- 3 weeks of paid training
- Central Wellington location in a modern office
- Join a diverse, fun, and supportive environment
As a Technical Customer Support Representative, you will:
- Be the first point of contact, providing technical customer service over the phone
- Troubleshoot technical issues with customers
- Log incidents and manage support processes
Sound like you?
The ideal candidate will have a solid background in customer service or contact centres. To succeed in this role, you MUST have:
- Experience in a call centre environment (preferred)
- Previous experience in a customer-focused role (essential)
- Strong communication skills – both written and verbal
- Excellent system skills and a confident understanding of technology
- Problem-solving skills
- Clear criminal history and credit check
- NZ residency or citizenship
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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